Our Iphone 5s just told us we need to configure, but Itunes or Wifi will not recognize the phone. i get the warning, screenshot attached. I removed and reinserted the sim card. when I plug the phone into iTunes, it tells me to update, I do, but without luck. Then I can't even get back to the library to SEE the device to try and reformat or work with it at all. I get a blank screen with the name of my phone at the top of the screen. I don't care if we reformat and lose all the data...it was just used for music. Any suggestions?
thanks!
David
thanks!
David