iPad Pro bent #2 should I just get the 10.5 or so mine within the 400 mm

[thedemoncowboy]

I got from Verizon, and it’s bent 1 TB, high ticket item, I have to send back for a refund, then re order.

Is this worth keeping or in specs?

iPad Pro 12.9 LTE
https://imgur.com/gallery/bo9SEEV

iPad Pro 11 LTE
https://imgur.com/gallery/tqrHjzG

This is a headache with the waiting and hoping for a straight one.

Should I keep the tablet, or just forgo the dramas the bending and get a 10.5 Cellular with Apple pen and
Keyboard?

 

[ferrarr]

Personal preference.

 

[thedemoncowboy]

How is this personal preference, is the iPad Pro, too bent, or should I go for the 10.5?

 

[pigoo3]

You've posted 3 threads on Mac-Forums thus far. And pretty much each thread has more or less focused on defect related issues. Maybe these issues are real...or maybe these issues are due examining each device with a 500x magnifying glass. All we can say is...no single member of Mac-Forums has ever had so many issues in such a short time with Apple hardware.

If you need help deciding on whether to get the 12.9" or 10.5" iPad Pro based on the different specs of each & based on your usage needs...we can help with that. If you've gotten 4 or 5 MacBook Pro's in a row with a perceived defect (which honestly is very difficult to believe)...then either keep trying until you get a "good" one. Or get a different model Apple computer.

When it comes to defects like being bent, scratches on the glass, or questions about whether the space bar is or is not lit correctly...these are all defect issues you need to address with Apple or other vendor you might purchase from. There's nothing we can really do about defects.

Let's continue this conversation based on helping you choose an iPad or MacBook Pro model that fits your needs. But if the conversation is going to continue to focus on defects & other issues better discussed with the vendor you purchase the products from...then this thread will be closed.

Thank you,

- Nick

 

[MacInWin]

I presume you meant 400 microns, not 400 mm? 400mm is almost 16 inches, which would be 'bent' indeed. Apple's tolerance for bending is 400 microns, or about the thickness of four sheets of paper.

Take the iPad, put it on a very flat surface ("flat" in this case is a flat as you think you need, you can use an electron tunneling microscope to arrange the atoms, if it's that critical to you, or you can just use what an average person would define as "flat.") and see if you can put a stack of 4 sheets of paper under it at the maximum gap. Now the thickness of the paper is variable, too, so you may need to break out that ETM again to ensure that the paper is of proper thickness and fits within "standard," whatever that may mean. And by "stack" you need to decide how much air you want to permit between the sheets of paper. Maybe use a vacuum chamber to do the stacking, keep the paper in the vacuum until the pages adhere tightly to one another to compress as much as you can. You'll have to allow some tolerance in the thickness because when you take the paper out of the vacuum to slip it under the iPad there will be some air slipping between the pages. I don't know your personal level of acceptable air intrusion, but it's all up to you. And also consider that the temperature of the iPad, the flat surface and the paper will cause the thickness of the paper to change, the width of the gap to change and maybe even warp the flat surface. There are a lot of variables for you to consider in assessing the "flatness" of that iPad. And the amount of the bend will probably change as the unit warms up in use or cools down when idle, and the battery may swell a bit as it ages to change that bend, so you will need to repeat this process every few minutes to be sure. And you may need to keep meticulous records just in case the flatness is cyclical, to see what may be contributing to the bending at certain times of day.

Or you can just turn it on, give it a test to see if it works well and if it does, then put it in a protective case and forget the bend. It's going to change, anyway.

Your call.

 

[thedemoncowboy]

That was overwhelming. I live in Montana, I have no way of comparing iPads and MacBook pros.
So
I
Utilize whst I have

 

[MacInWin]

I live in Montana,

OK, so begin:
1. Test that it works
2. If it does, get a protective case, put it on, use it.
3. If it doesn't, return it and get a new one, return to step 1, otherwise
end

Really, the issue is not a bend of 400 microns, it is whether or not the unit functions. If you are far away from repair facilities, I would also suggest you get AppleCare+ for each device so that you are protected from any breaks, failures, etc., for three years. In fact, AC+ would be a good idea even if you lived next to an Apple store. Stuff happens.

As for the cosmetic "flaws" you have seen, to most of us those are well within the tolerance of acceptability. However, if you think you see defects, you are certainly within your rights to return the product. Just remember, nobody ever made a perfect anything. Look close enough and there will be flaws in every thing. You will go nuts looking for perfection in an imperfect world.

And I was serious about the battery. Batteries will, over time, swell and exert force on the innards fo the device, including the case. I had a battery on an iPhone 6 push the screen out of the frame (replaced the battery, put the screen back in, all is good.) and I had a battery in a MacBookPro swell up, put pressure on the trackpad to the point where it would not work (replaced that one, too) and I had a battery swell up on a different MBP, bending the case so that it would not sit flat on a table, but rocked as I typed (Apple replaced that battery for me under AC+). So bending happens, which makes 400 microns pretty moot.

 

[thedemoncowboy]

I mean, it works. I think. I’ll have to check when I get home again. But there is a perceivable bend which is bothersome in a $1800 product that claims to be perfect. So that is what’s hard for me to decide JaKe, do I deal with it and enjoy it, or try to get another or simply forgo the new generation and get the previous generation can I’m hopes
If it will be quick enough.

 

[MacInWin]

Is the bend less than 4 sheets of paper? If it is, it's within Apple's tolerance. If it isn't. It's that simple. I don't know how far the nearest Apple outlet is to you but given that you have bought the most expensive iPad they make, it may well be worth the journey to open the box in the store and get a flat one to your satisfaction. But again, as I said, over time the bend will change, maybe get better, maybe get worse, at times. If it's in the 400 micron range, I'd say keep it, put it in a good protective case and enjoy the tech.

 

[thedemoncowboy]

Nearest one is 8 hours. Nearest Best Buy is 6 hours. I elected to do the monthly payment. Alternatively I could pay cash for the 512 GB iPad Pro 10.5 Cellular too. My brother is more on course with you saying it’s fine don’t be OCD, but go on Reddit and MacRumors and people say it’s abnormal. So reality whatever is perpetually getting worse I can’t decide because I can’t view these
Products in person. Other than when I get them.

 

[MacInWin]

Well, the only comment from Apple is that it's about 4 sheets of paper, so give that a go. If you cannot get 4 sheets into the gap, nothing to sweat. If you can, then you have a decision to make.

Frankly, functionality is much more important than cosmetics. I think I'd agree with your brother on this one.

As for the 1T or 512GB, that is again up to you. You have to consider how you are going to use this device and what you think you may need for memory to store things on it. A terabyte is a LOT of data. I have a 1TB drive in my MBP, and it's plenty for what I do. I have about half that still available. But if you are going to store a lot of videos on it, that 1T may be needed. It's your call, nobody else's

 

[thedemoncowboy]

Thanks for being helpful. I will try so if all 4 fit then it’s ok? If not then get another.

But looking aside working for BMW, which are expensive our tolerances are microscopic specs in the clear coat because it’s physically impossibly to have 100% contamination free in large produced cars. So it’d be like shipping one with dirt in the clear coat the size of a golf ball. (400 microns). It’d bother probably a lot of people, so are you the type that would take a brand new BMW with paint defects or body damage but then be told it’s normal?

 

[dtravis7]

From what I have seen and read lately on the internet, some crazy people have done drop tests and bend tests on the new Ipad Pro 11 and 12.9" and the newer models do bend if really pushed a lot easier than the 10.5" last years model that I own. I tried lightly flexing my 10.5 and nothing happened. In a few videos I saw the 11" new model did flex. I wonder how strong the person was bending it. If you put a good case on the new ones they should be fine unless a person sat on it accidently.

BTW. my answer to your Spacebar issue in other thread was not being mean or sarcastic at all. My 2011 late MBP 13" does have lighting under the spacebar. I think Apple has lights under all the keys. It's not a big deal is what I was trying to say. Now if the screen during a dark scene had Backlight showing it would be to me for that price of an MBP Bad and very annoying.

 

[thedemoncowboy]

Appreciate it

 

[IWT]

do I deal with it and enjoy it, or try to get another or simply forgo the new generation and get the previous generation can I’m hopes

Hi and welcome. You keep asking for help in choosing. If it's what you want, I'm happy to give you my recommendation.

Well - Keep it. Enjoy it. Get to love it notwithstanding some imperfections. Give and take. Bit like marriage.

A person and their device is a relationship in a way.

Ian

 

[usagora]

From one OCD engineering-minded person to another, I'd suggest coming to terms with whatever you're receiving from Apple (I'm not putting any stock in your photos...I'd have to see it in person). I used to order custom-made steel-string guitars, and I would have spasms over faint traces of glue on the inside of the body, purfling edges that didn't meet exactly perfectly, etc. after spending anywhere from 6-12 thousand dollars on a guitar. But I eventually realized that I was missing the forest for the trees. I had to acknowledge my standards were simply unseasonable. Now maybe your issues are actually significant, but like the others, I have a hard time believing that one person could have THAT much bad luck. But maybe we're witnessing history here ;D