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So I've got a client who has approached me about an issue he is having with his contacts not synchronizing between his iPhone 7 plus and his ipad (think its pro but can't remember off the top of my head).
All of his contacts are on the ipad, he is signed into his appleID, iCloud is turned on and the switch for contacts is also turned on. Verified that the iphone is connected to the same appleID, iCloud is turned on and the switch for contacts is also turned on.
Both are running the latest version of iOS.
So far I have cycled the switch for contacts in iCloud on and off to see if that would push the contacts to sync but didn't have any luck. The only contacts on the phone appear to be one it has pulled from this clients exchange server as they are only numbers to do with his company.
Anyone else have a similar experience?
All of his contacts are on the ipad, he is signed into his appleID, iCloud is turned on and the switch for contacts is also turned on. Verified that the iphone is connected to the same appleID, iCloud is turned on and the switch for contacts is also turned on.
Both are running the latest version of iOS.
So far I have cycled the switch for contacts in iCloud on and off to see if that would push the contacts to sync but didn't have any luck. The only contacts on the phone appear to be one it has pulled from this clients exchange server as they are only numbers to do with his company.
Anyone else have a similar experience?