I have an iPhone xs and when I log in to iTunes to reset the pin it says “unlock iPhone to use accessories” on the phone screen. I don’t think the usb accessories is turned on. I don’t think I can turn on the accessories feature via iTunes as the computer doesn’t even recognise the phone is plugged in. What’s the normal avenue I should take? I can go back to the store it was purchased from if they can do anything? Or Do I need to call apple to do something?
I'm using a cable that has worked before for syncing if that makes any difference
Cheers
I'm using a cable that has worked before for syncing if that makes any difference
Cheers