Outlook eMail home screen icon shows notification/ red 2 in a circle but no NEW eMail available!!

[jmac0408]

iPhone 6S Plus with iOS 13.1.2

Any and all input/direction to resolve this annoying issue will be greatly appreciated!!

 

[pm-r]

Have you shutdown your iPhone, leave it off for a few minutes and then start it up again and check???


- Patrick
======

 

[jmac0408]

Hi pm-r:

Thanks for your response. Tried shutting the phone down for overnight and still receiving/showing the red circle notification with incorrect numbers !!