iPhone X acting Strange

[Eman_Resu]

Hello iPholads and iPhogents

My iPhone X 12.3.1 acting strange,
Done much troubleshooting, no result

Screen acts on its own

Couldn't take a screenshoot,
Have a short video.
Please skip to 0:32 and mute as only visual evidence required in this discussion
YouTube

Thanks

 

[Eman_Resu]

iPhone was not dropped, no water damage and is out of warranty.
Screen protector, casing and grease removal done
Reset, reboot, update, wifi, bluetooth and SIM card checked...

 

[pm-r]

It looks like at least a Restore or some sort might be required an get a new pristine iOS for it to hopefully use.

Restore iPhone - Apple Support


- Patrick
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[Eman_Resu]

so it turned out that Apple has a repair program for that glitch and I've had mine replaced at no charge, despite manufacturers warranty has ended.

 

[pm-r]

so it turned out that Apple has a repair program for that glitch and I've had mine replaced at no charge, despite manufacturers warranty has ended.

Nice fix and solution, even if it did take a few months. And good on Apple for doing the right thing. Nice to hear.



- Patrick
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