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My wife has an iPhone 7. Running latest version of iOS 12.1.2 The iPhone otherwise works perfectly.
She can receive iMessages, but there is no sound accompaniment. Trouble is intermittent. Say 4 out 5 iMessages received - no sound. Other 20%, there is sound. This is not related to the sender, ie, some from X get sound, others from X don't. Ditto sender Y etc.
All SMS texts have sound.
What I've done. Shut down. Forced shut down. Switched off iMessage in settings. Then switched on again and reactivated her iMessages.
Any ideas?
I'd be most grateful for any suggestions.
Ian
She can receive iMessages, but there is no sound accompaniment. Trouble is intermittent. Say 4 out 5 iMessages received - no sound. Other 20%, there is sound. This is not related to the sender, ie, some from X get sound, others from X don't. Ditto sender Y etc.
All SMS texts have sound.
What I've done. Shut down. Forced shut down. Switched off iMessage in settings. Then switched on again and reactivated her iMessages.
Any ideas?
I'd be most grateful for any suggestions.
Ian