- Joined
- Jan 23, 2009
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- Born Scotland. Worked all over UK. Live in Wales
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I had a horrendous experience today.
I was updating my iPhone X to iOS 12.1 via iTunes and for the first time ever, it went into DFU Mode at the end of the download/beginning of the installation. And stuck there. Frozen iPhone.
iTunes offered solutions with links to their website, all helpful, but none worked.
At this point iMazing, an excellent third party app offered to “solve” the problem. It tried, it failed.
Only option now was to Restore; which effectively wipes the iPhone as if brand new, installs a brand new version of the latest iOS(12.1), then restores from the most recent backup.
Before I could go any further, I had to authenticate my iPhone (Apple ID and other things I honestly can’t recall).
After the restore to factory settings (ie as if brand new), I had manually to go through the initial setup. First off, I had to choose which WiFi I wanted to use, input the password for that; then input my Apple ID and various other setup options. I also had to input my Apple ID on the iMac and finally when the iPhone and iMac were paired, I was offered the chance to restore from an iTunes BU. Luckily, I had backed up the iPhone before starting all this, so chose that BU.
Took a long time. All worked out in the end. Settings, apps, messages - everything intact.
But here’s the crunch. Presumably because Apple/iTunes saw my iPhone X as a brand new device, it insisted - no option - insisted, that I activate Two Factor Authentication (2FA). And having done so, I was forced to verify 2FA on all the devices linked to my Apple ID. As my wife and I share my Apple ID, that meant two iPhones, two iPads and my iMac. This was a long and tedious process with 6-figure codes coming at me from all directions.
Whilst I am an enthusiastic user of 2FA in general, I don’t care for the Apple experience of this. Later on, I got an email to all my trusted email accounts welcoming me to 2FA, but interestingly telling me that my three security questions would be held until 15 November, then deleted. Which makes me believe that I may be able to undo 2FA by logging in to my Apple ID account on the web.
I can't think what I did wrong to cause the iPhone to go into DFU Mode, but if it happens to you, be prepared for a long and scary scenario.
Ian
I was updating my iPhone X to iOS 12.1 via iTunes and for the first time ever, it went into DFU Mode at the end of the download/beginning of the installation. And stuck there. Frozen iPhone.
iTunes offered solutions with links to their website, all helpful, but none worked.
At this point iMazing, an excellent third party app offered to “solve” the problem. It tried, it failed.
Only option now was to Restore; which effectively wipes the iPhone as if brand new, installs a brand new version of the latest iOS(12.1), then restores from the most recent backup.
Before I could go any further, I had to authenticate my iPhone (Apple ID and other things I honestly can’t recall).
After the restore to factory settings (ie as if brand new), I had manually to go through the initial setup. First off, I had to choose which WiFi I wanted to use, input the password for that; then input my Apple ID and various other setup options. I also had to input my Apple ID on the iMac and finally when the iPhone and iMac were paired, I was offered the chance to restore from an iTunes BU. Luckily, I had backed up the iPhone before starting all this, so chose that BU.
Took a long time. All worked out in the end. Settings, apps, messages - everything intact.
But here’s the crunch. Presumably because Apple/iTunes saw my iPhone X as a brand new device, it insisted - no option - insisted, that I activate Two Factor Authentication (2FA). And having done so, I was forced to verify 2FA on all the devices linked to my Apple ID. As my wife and I share my Apple ID, that meant two iPhones, two iPads and my iMac. This was a long and tedious process with 6-figure codes coming at me from all directions.
Whilst I am an enthusiastic user of 2FA in general, I don’t care for the Apple experience of this. Later on, I got an email to all my trusted email accounts welcoming me to 2FA, but interestingly telling me that my three security questions would be held until 15 November, then deleted. Which makes me believe that I may be able to undo 2FA by logging in to my Apple ID account on the web.
I can't think what I did wrong to cause the iPhone to go into DFU Mode, but if it happens to you, be prepared for a long and scary scenario.
Ian