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  1. #1
    iTune not recognized
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
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    Chalfont, PA
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    365
    Your Mac's Specs
    MacOS HiSierra MacBookPro ( Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
    iTune not recognized
    I tried backing up her iPhone and iPad to iTune and iTune doesn't recognize any of them when plugged in ?

    She have MacBookPro 13 in Early 2011
    16GB Memories
    2.3 Processor Core i5
    Running High Sierra
    Thanks in Advance
    Ron

  2. #2
    iTune not recognized
    ferrarr's Avatar
    Member Since
    May 21, 2012
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    Pawtucket, RI, US
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    4,959
    Your Mac's Specs
    L2014 Mac mini macOS Mojave, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    You didn't mention iPhone, iPad and iOS versions though?

    Also, iTunes.

    Is it an Apple cord, or third party brand?

    Did you restart the MBP?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #3
    iTune not recognized
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,107
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Is there more to this thread or am I missing something?
    As I read it you plugged an iPhone and iPad into a device (who's device?). Have these portable devices been synced or backed up to this computer before?
    The bottom line here is that you can't plug someone else's portable device into a computer with a different Apole ID. If you could anyone could steal an iPhone, plug it into their computer and download the contents.
    What would usually happen is that iTunes would ask you to set it up as a new phone thus erasing and renaming the device assuming it can be unlocked first.
    If you want to access/download someone else's music on another computer Family Sharing is the easy way to go.

  4. #4
    iTune not recognized
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
    Location
    Chalfont, PA
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    365
    Your Mac's Specs
    MacOS HiSierra MacBookPro ( Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
    Quote Originally Posted by Rod Sprague View Post
    Is there more to this thread or am I missing something?
    As I read it you plugged an iPhone and iPad into a device (who's device?). Have these portable devices been synced or backed up to this computer before?
    The bottom line here is that you can't plug someone else's portable device into a computer with a different Apole ID. If you could anyone could steal an iPhone, plug it into their computer and download the contents.
    What would usually happen is that iTunes would ask you to set it up as a new phone thus erasing and renaming the device assuming it can be unlocked first.
    If you want to access/download someone else's music on another computer Family Sharing is the easy way to go.
    I was using her laptop plug in apple cord to iPhone, doesn't show up in iTune site. Tried her iPad, still dont work. Its her Apple ID I m using... SO I tried my Laptop, I can see hers but dont want to use mine because I see same phone's serial number..On top my Apple ID.. Yes I ve back up in the past , now I m not sure which of our laptop were used
    Thanks in Advance
    Ron

  5. #5
    iTune not recognized
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
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    4,107
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Perhapes if I just give you a link to a site which explains the process step by step because I'm sure you sem to be doing the right thing but have probably missed a step somewhere. So read this an make sure you havent overlooked something, it's easy to do.
    https://support.apple.com/en-us/HT201253
    I used to be conceited but now I'm perfect.

  6. #6
    iTune not recognized
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
    Location
    Chalfont, PA
    Posts
    365
    Your Mac's Specs
    MacOS HiSierra MacBookPro ( Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
    I just bought another external hard drive for 2 nd back up... Heres what happen with the errors I get

    I ve have two tasks ("LeCie HD BkUp" & "WD HD BkUp") that are configured to backup the same source volume to the same destination volume. When these tasks run at the same time, they conflict with each other and these conflicts led to the errors that were reported. that few times in the past...
    Thanks in Advance
    Ron

  7. #7
    iTune not recognized
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    4,628
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    Quote Originally Posted by Dittoman1 View Post
    I just bought another external hard drive for 2 nd back up... Heres what happen with the errors I get

    I ve have two tasks ("LeCie HD BkUp" & "WD HD BkUp") that are configured to backup the same source volume to the same destination volume. When these tasks run at the same time, they conflict with each other and these conflicts led to the errors that were reported. that few times in the past...
    Hi ron

    I'm getting a bit lost here.

    Reading your post in isolation, it would seem only natural that running two identical tasks at the same time (same source to same destination) would conflict.

    I may be missing crucial info which is leading to my confusion. Can you help me out? I also don't perceive this post with the iTunes problem.

    At the risk of inadvertent insult to you, could you spell out what the sources and destinations are and how all this ties in to the iTunes problem, please.

    I'm sorry about this - it may just be me

    Ian
    Ian

  8. #8
    iTune not recognized
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
    Location
    Chalfont, PA
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    365
    Your Mac's Specs
    MacOS HiSierra MacBookPro ( Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
    Quote Originally Posted by IWT View Post
    Hi ron

    I'm getting a bit lost here.

    Reading your post in isolation, it would seem only natural that running two identical tasks at the same time (same source to same destination) would conflict.

    I may be missing crucial info which is leading to my confusion. Can you help me out? I also don't perceive this post with the iTunes problem.

    At the risk of inadvertent insult to you, could you spell out what the sources and destinations are and how all this ties in to the iTunes problem, please.

    I'm sorry about this - it may just be me

    Ian
    Oh Boy, Good catch, I post this in wrong section, Should be in Restore CCC,( my other post ), How can I move it there ??
    Thanks in Advance
    Ron

  9. #9
    iTune not recognized
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    4,628
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    I've posted to your other thread, Ron. No worries. No need to move anything unless the Admins/Mods want to.

    You will always get a conflict when running identical tasks at the same time because the Source and Destinations are the same.

    Ian
    Ian

  10. #10
    iTune not recognized
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
    Location
    Chalfont, PA
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    365
    Your Mac's Specs
    MacOS HiSierra MacBookPro ( Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
    wrong thread
    Last edited by Dittoman1; 10-10-2018 at 11:15 AM.
    Thanks in Advance
    Ron

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