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Thread: iPod Touch

  1. #1
    iPod Touch

    Member Since
    Sep 12, 2009
    Long Island, New York
    Your Mac's Specs
    24" IMAC
    iPod Touch
    I have a fairly new BLUE 128 GB iPod Touch.

    I have another 128 GB RED iPod Touch that's perhaps a year older than the one above. (This is kept in my exercise bag for the gym.)

    About 2-3 days ago my iTunes would not connect to the BLUE iPod.

    However the RED iPod connects to iTunes with no issues.

    Tried everything I could think of to get the BLUE device to connect but NO LUCK.

    Can anyone suggest anything to assist me? In advance, thank you.

  2. #2
    iPod Touch
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    I'm assuming that you have the latest version of iTunes ( and the latest iOS 12? These are important. And I can't remember from previous posts whether you are running High Sierra or Mojave.

    I had a very similar problem recently after upgrading to iOS 12 and the latest iTunes. I posted about this on these Forums.

    The final solution was, in my case anyway & directed by Apple Support, was to re-download iTunes. Apparently, there have been many instances, like mine, where the download code was partially corrupted.

    You can re-download iTunes from here:

    This does NOT interfere in any way with your iTunes library or contents. It merely re-downloads the latest version of iTunes over the existing one.

    I suggest you give that a try.


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