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Thread: iPod Touch

  1. #1
    iPod Touch

    Member Since
    Sep 12, 2009
    Location
    Long Island, New York
    Posts
    254
    Your Mac's Specs
    24" IMAC
    iPod Touch
    I have a fairly new BLUE 128 GB iPod Touch.

    I have another 128 GB RED iPod Touch that's perhaps a year older than the one above. (This is kept in my exercise bag for the gym.)

    About 2-3 days ago my iTunes would not connect to the BLUE iPod.

    However the RED iPod connects to iTunes with no issues.

    Tried everything I could think of to get the BLUE device to connect but NO LUCK.

    Can anyone suggest anything to assist me? In advance, thank you.

  2. #2
    iPod Touch
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    4,626
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    I'm assuming that you have the latest version of iTunes (12.8.0.150) and the latest iOS 12? These are important. And I can't remember from previous posts whether you are running High Sierra or Mojave.

    I had a very similar problem recently after upgrading to iOS 12 and the latest iTunes. I posted about this on these Forums.

    The final solution was, in my case anyway & directed by Apple Support, was to re-download iTunes. Apparently, there have been many instances, like mine, where the download code was partially corrupted.

    You can re-download iTunes from here: https://www.apple.com/uk/itunes/download/

    This does NOT interfere in any way with your iTunes library or contents. It merely re-downloads the latest version of iTunes over the existing one.

    I suggest you give that a try.

    Ian
    Ian

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