Trusted phone # for 2FA...

[Cr00zng]

I've just replaced my Windows phone with an iPhone and trying to set up 2FA. The actual Apple ID is about 12 years old and as such, the 2FA was not enabled by default. It's probably a good thing....

Following Apple's direction for setting up the 2FA, logged in to my Apple ID via the browser to check on the trusted devices and phone numbers. Both my iPhone and MacBook shows up. What does not show up is adding trusted phone number for receiving text messages. Trying to edit the security settings does not have the option for adding trusted phone #:



Nor can I assign trust to devices, both of them can be removed, view the properties, but that's all I can do.

Any reason why in my account these settings are not available?

Two things that might be the reason, but I am not sure.

The phone # had been transferred from the previous carrier. While that should not have anything to do with it, the phone number is in use as a secondary trusted number for someone's Apple ID.

The MacBook is shared with one person, but have no issues with logging in to iCloud, nor does she to her account.

If these are not the reason, then I am lost....

I may have overlooked something in Apple's link below:

h**ps://support.apple.com/en-us/HT204915

Which is entirely possible.... Any suggestion would be appreciated....

TIA...

 

[pm-r]

Any suggestion would be appreciated....

For such security issues for your devices and accounts, I'd suggest calling Apple Customer Support.




- Patrick
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[lclev]

I understand your confusion. After googling and checking several sites - including apple - they do not make it clear how to set it up in iOS 11. They change where things are located. Go figure....

Here is what you need to do.
1. Go to your iPhone's Settings
2. Tap your name at the top - it says under it: Apple ID, iCloud, iTunes & App store
3. Tap Password & Security
4. Here you can turn on two-factor authentication and add a trusted phone number.

Lisa

 

[Cr00zng]

Thanks Lisa, that worked just fine...

 

[IWT]

Great advice, Lisa.

I have nothing against 2FA in principle and, in fact, regard it as an important additional security measure.

But I do wish Apple would get a better grip on its communication with Joe Public when it comes to Apple ID, iCloud, and the like.

Not everybody has multiple Apple devices. Not everybody has round-the-clock access to good WiFi. And it's clear from our Forums and other sources that a fair number of people remain ignorant of the fundamentals as well as being confused or fearful about using 2FA.

And that could be addressed by better communication and less complexity.

Personal view, obviously

Ian

 

[Rod]

All I can say is hear hear Ian. I concur with you every word on this.
Lusa' s solution is so simple but how would the average person find this information (short of consulting this forum)? Apple forums is OK but finding what you want can be difficult. Lastly there is the Help Menu on a Mac computer (if you have one) but again it is difficult to follow and sometimes outdated.
I hate to say it but Google is easier when it comes to finding step by step Instructions on how to change or setup account and security settings.

 

[lclev]

Well I never did find the instructions on google or apple sites that accounted for the changes made in iOS 11. All I found was instructions for iOS 10. Since I had it set up a few iOS versions ago, I had to play with my phone until I found it.

What I find strange is when I sign into iCloud, 2FA will pop up on the device I am on and ask if I will allow it. When I click "allow" then the verification number I need to type in appears on the device I am using to access my iCloud account. I also get a warning and verification number on every device I have listed in my trusted device list.

SO - if the device I am using is on my trusted device list - why not just allow access without all the 2FA being necessary? Especially if the browser I am using has been used to access iCloud before? Just wondering. ;D

Lisa

 

[IWT]

What I find strange is when I sign into iCloud, 2FA will pop up on the device I am on and ask if I will allow it. When I click "allow" then the verification number I need to type in appears on the device I am using to access my iCloud account. I also get a warning and verification number on every device I have listed in my trusted device list.

SO - if the device I am using is on my trusted device list - why not just allow access without all the 2FA being necessary?

Absolutely. Exactly. "Ay, there's the rub". Etc, etc.

Ian

 

[Rod]

I guess the point of entering the number on the device that received it is to prove that they are one and the same device to Apple. But it does seem a bit odd sometimes, verifying the device with the device.

 

[pm-r]

But I do wish Apple would get a better grip on its communication with Joe Public when it comes to ….

Add almost any Apple related thing here to replace the dots…, and I sure have to agree Ian, and have stated so previously about Apple's lack of good easy to use user instruction support, generally and over all.



- Patrick
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[chscag]

Agree with everything that has been said. I certainly can understand that Apple itself has been under fire about providing better protection against theft and misuse of their products. Apple iPhones are one of the most popular items for a thief to get hold of. And now with the new iPhone X starting price of $999.00 US for the basic 64GB phone without Apple Care Plus, it's doubly important that folks protect their investment.

 

[pm-r]

And now with the new iPhone X starting price of $999.00 US for the basic 64GB phone…

And that's an absurd hard to swallow From $1319.00cdn for some of us Canucks, plus some taxes(5% - 15%), and it's not even waterproof and neither does it float. Such protection would be nice even for that price, or more!!!




- Patrick
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[chscag]

Take a look on eBay or Craig's List and see what the scalpers are asking for an iPhone X that they just got hold of. It will make your Loonie $1319.00 less taxes seem cheap! People who buy that way have to be on something.

 

[pm-r]

Take a look on eBay or Craig's List and see what the scalpers are asking for an iPhone X…

Good grief, and some such seller's haven't even received their preordered model!!!

I guess ol' Barnum was even underestimating just how many were born every minute… gheese… unbelievable… or as you say, drugged out on something… :-(





- Patrick
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[lclev]

Patrick - According to the fine print the X is water resistant :Blushing: although it will not float.

"iPhone X is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty." - Note 3 at the bottom of the page.

https://www.apple.com/iphone-x/specs/#footnote-3

Although I too do not understand people who will pay over and above the already astronomical price that Apple is charging for a phone just to get it sooner. Makes no sense to me.

Lisa

 

[Cr00zng]

In retrospect...

Apple's link in my initial posting pretty much shows the same steps as Lisa stated in her reply. The issue wasn't really Apple, rather, my insistence for enabling 2FA by logging in to my Apple ID via a browser. The fact that I did not see option there for adding trusted phone number confused me. For the same reason, a.i. being confused, the Wallet had not been set up as of yet...

As for the price for the iPhones, my 256GB 8 Plus was 950 bucks, I think...

Comparable quality for the Android platform costs pretty much the same. There's no way that I am going to have an Android smartphone and since Windows smartphone is no longer available, there was really no other option for replacing my 4 or 5 years old Windows phone. And no, the first version of iPhone X was a no go for me for a number of reasons...

 

[pm-r]

Patrick - According to the fine print the X is water resistant although it will not float.

Thanks Lisa,

And I guess you and others have seen this comparison that's been popping up on the web…






- Patrick
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[chscag]

The only problem with that display Patrick is they forgot to add that iPhones run iOS and the Samsung runs the Android system. Join in any knowledgeable forum where users have experience with both systems and listen to the horror stories about using the Android system and especially a Samsung. (No support, no upgrades, and just as expensive as any iPhone.) No thanks... I'll stick with Apple any day. Who cares who had what and when. I don't.

OK... and that's enough trolling for today. ;D

 

[pm-r]

The only problem with that display Patrick is they forgot to add that iPhones run iOS and the Samsung runs the Android system.

Funny or maybe just odd on my end, but I just read the comparison as a bit of a joke and spoof and they're all super overpriced and overkill IMHO!!!

But there's no limit it seems in this world when there's money to be made and everything seems to eventually comes down to the old money thing!!




- Patrick
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[chscag]

But there's no limit it seems in this world when there's money to be made and everything seems to eventually comes down to the old money thing!!

A bit off topic but listen to this: I was looking for packing material and a box to put a 27" iMac in and safely get it to my son in Georgia (the state, not the country!). I found a place on the web where they specialize in providing boxes and packing for all makes and models of computers, both desktop and notebook. The box and packing material for the iMac is $53.00! And of course it will cost around another $60 to ship it via UPS or FedEx. Ridiculous.