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- Sep 25, 2017
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Hello - I'm having issues connecting an iPhone 7, iOS 11.0, to calls over wifi. My work cell phone is through Verizon and the signal doesn't quite reach to our place (it does about 1/3 mile down the road). Calls over wi-fi were running fine, to my knowledge, until a few weeks ago - we had a momentary power outage and the iPhone X came out on the same day (which is ironic). I think I had one instance where the call dropped twice, but otherwise it was smooth. Ever since that day though, it is spotty at best. I am at 44ms, which should be enough latency for the call. Plus, for my personal phone, I have AT&T and use a microcell signal booster - was able to make a call just fine a short while ago, meanwhile the iPhone shows No Service and full bars for the wi-fi signal. Yet, yesterday the phone was showing VZW Wi-Fi from at least 7:00 PM - 7:30 AM (might have had outage while I was sleeping), it also had coverage for most of the day (dropped when I went too far outside, which is understandable) then it dropped back to No Service again around 7:45 AM today. I've tried updating the software a few times, updating iTunes, resetting the network settings, reinstalling the OS altogether, airplane mode - and nothing is seeming to work. At first when I would switch from our generic wifi to 5G, it would work, if I was toggling the settings and rebooting the phone. But now it doesn't work at all.
Im reading replacing the SIM card might work - but not sure if that would be the case on an iPhone 7. Although, maybe it would since I think it's likely an Apple software issue.
Not sure what happened... but it was running fine before. Seems like there's a disconnect between the phone and it realizing it needs to make a call over wi-fi. Thanks for any suggestions, I am technologically deficient, so any suggestions are welcome and appreciated. Dont know if going to the Verizon Store would help at all. I might end up brooching the subject of moving my work # to AT&T if I have to.
Im reading replacing the SIM card might work - but not sure if that would be the case on an iPhone 7. Although, maybe it would since I think it's likely an Apple software issue.
Not sure what happened... but it was running fine before. Seems like there's a disconnect between the phone and it realizing it needs to make a call over wi-fi. Thanks for any suggestions, I am technologically deficient, so any suggestions are welcome and appreciated. Dont know if going to the Verizon Store would help at all. I might end up brooching the subject of moving my work # to AT&T if I have to.