I have been having this issue for a few months now and am trying to figure out what is causing the issue. Every time I boot my Macbook up, my router reboots. I have no idea where to start to try and figure this issue out, so any help is greatly appreciated!
Router reboots every-time I open Macbook Pro
- Thread starter milcf
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What router is it? Are you connecting over WiFi or Ethernet? Are there other devices connected to the router and does the same thing happen with them?
The router is a NETGEAR - Nighthawk Dual-Band AC1900 Router that we are using from Spectrum. There are multiple other devices connected but none of the other devices cause this to happen. The router only reboots when we open the computer, and reboots 2-3 times before working properly (consistently).
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I'm going to assume the Mac is connecting over WiFi since you didn't say. So once the machine boots up and the router restarts. Go ahead and turn off WiFi. Power down the Mac and then bring it back up. Once up, the router shouldn't be rebooting or anything. Then enable WiFi on the Mac and see if the connection causes the reboot.
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This is a long shot, but you might look at what is in your login startup list (System Preferences/Users & Groups/youraccount Login Items). Is there any router-related software there?
If not, you can also see if Etrecheck lists anything at startup router related.
My thinking is that something you did to control the router at some point in the past is still there and still affecting the router.
If not, you can also see if Etrecheck lists anything at startup router related.
My thinking is that something you did to control the router at some point in the past is still there and still affecting the router.
It is connected over WiFi. I did what you mentioned above and the router rebooted when I turned on my WiFi again.
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You may have something running in the background that's booting your router up as soon as you turn on WiFi.
Here's what we want you to try:
Turn off WiFi and shut your Mac down. Now start up in Safe Mode: (hold down your shift key as soon as you hear the boot chime and keep holding it down until you see the Apple appear). After your Mac starts up in safe mode, turn on WiFi to see if the router restarts.
Let us know.
Here's what we want you to try:
Turn off WiFi and shut your Mac down. Now start up in Safe Mode: (hold down your shift key as soon as you hear the boot chime and keep holding it down until you see the Apple appear). After your Mac starts up in safe mode, turn on WiFi to see if the router restarts.
Let us know.
Running in safe mode didn't shut off the router at all. How can I figure out what program is causing it now?
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It's a manual process of ensuring that no apps start automatically and then starting them one at a time until you (hopefully) find the culprit.
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Check to see what applications are loading on startup by going to System Preferences » Users & Groups. Select your user account, then the Login Items tab. This may not be a complete list of everything loading on startup, but it's the first place to check.
Also consider upgrading the firmware on the router if it's not up to date. Below is a download link for the R7000 version of the AC1900 if that's what you have.
Nighthawk R7000 | AC1900 Smart WiFi Router | NETGEAR Support
Do you have Netgear Genie installed and running when you boot up? If so remove it and see if this helps. I have the same router on Catalina. Also if this does not help consider resetting your router back to factory defaults and starting over your setup again you can get the steps to do this over at the Netgear Site.
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