Image Capture issues: Doesn't recognize iphone 8 anymore...

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Howdy,

Note the keyword, "anymore". I have been using image capture gleefully for years on my macbook, 10.11.6 to transfer images and videos from previous iphones. I have been doing so with no problems with my iphone 8 plus... Until about a week ago. Image Capture doesn't recognize when I plug the phone in.

I read some folks restarted the phone and it worked...it did for me once or twice, but not reliably. I tried all the tricks: unplugging the phone from the MAC, quitting and restarting image capture with the phone connected, not connected, then start...power down this, power up that... AND, I have told iphotos to not open when I plug in the phone since image capture has been so reliable, and I don't know how to change that back to recognize the phone, although I really DON'T want to use that program...

Who has had this problem and have you been able to remedy? any third party apps that do the same thing?

Thanks!
David
 
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Your Mac's Specs
M1 Mac Studio, 11" iPad Pro 3rdGen, iPhone 13 ProMax, Watch S7, 2018 15" MBP, AirPods Pro
What is the iOS version that your iPhone 8 is currently running?
 

IWT


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Your Mac's Specs
M2 Max Studio Extra, 32GB memory, 4TB, Sonoma 14.4 Apple 5K Retina Studio Monitor
The latest version of iOS is 12.1.1 (16C50).

I cannot make any promises, but it would surely make sense to update your iPhone 8 to the latest iOS. Then try Image Capture.

These intermittent faults are a devil to track down, but the latest iOS is the obvious first move.

Ian
 

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