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  1. #1
    Loss of Bluetooth keyboard and mouse
    My iMAC system (Mojave 10.14.5) has suddenly started dropping out my keyboard an mouse. I then have to wait while it thinks about it then reconnects. I have tried deleting the devices and reinstalling but it still happens. Both are well charged. Has been OK since new about 12 months ago.
    Anybody found a way to prevent this?

  2. #2
    Loss of Bluetooth keyboard and mouse
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,828
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    13
    It happens, when there are other wireless devices close by. Cell phone, cordless home phone or also close neighbors, may also affect wireless devices.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #3
    Loss of Bluetooth keyboard and mouse
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    6,787
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone 11 Pro, an iMac, plus ATVs, AWatch, MacMini
    Rep Power
    27
    To follow up on Bob's excellent comment, what new device appeared just before the problem started? That's the most likely candidate for the culprit.
    Jake

  4. #4
    I guess that is my answer, thank you. When using my iMAC I have my mobile telephone on the desk nearby which had not been any problem. In the early days the telephone was an old Blackberry and there were no problems but now you point out this cause I noticed it has been happening since I updated to a new Android device. I have moved that away and not had the problem since.
    Your experienced input is so valuable.

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