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Thread: email problems

  1. #1
    email problems

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    296
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    email problems
    Hi all, back again with problems.
    I've got a macbook air as well as the Imac. On the Macbook I'm using Thunder bird mail handler and have gmail and Optusnet accounts. On the Gmail account all my inbox contents have gone into 'important' folder and 'bin.' I can't think what I might have done, or maybe not, but I've ended up with over 1100 emails in these folders. If a new email comes in and I read it, it just disappears into one of these folders. I've looked through the account details and I can't see anything set in the programme to filter any messages at all. On the imac everything works perfectly well so I'm stumped. Has anyone else had this happen and sorted it out. or know what to do?
    Pete.

  2. #2
    email problems

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    296
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    An update. I thought the iMac was in the clear but I went on it this morning and looked at my emails. I was on the gmail account when it asked if I wanted to compact the messages to save disc space. I clicked yes and all emails disappeared from the inbox. I found them in 'important.' I'd really appreciate any help with this.
    Pete.

  3. #3
    email problems

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    296
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    Fixed. I found a dialogue box that had a 'repair folder' option. I tried this on the macbook and it worked. I then went to the iMac and found that that must have somehow fixed the pair of them.
    Pete.

  4. #4
    email problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,045
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    Glad you fixed it. I tried to think of what might be happening but could not come up with something that would duplicate the error. Sometimes it's the simple things that we overlook.

  5. #5
    email problems

    Member Since
    Jan 17, 2013
    Location
    Bribie Island Qld Australia.
    Posts
    296
    Your Mac's Specs
    iMac, 21.5",OSX, Mojave Late 2012. Processor 2.7 GHz Intel Core i5. Memory 8GB. + macbook
    Rep Power
    7
    Yeah, the thing is that I'd come across what turned out to be the solution yesterday, but it didn't work so decided to try it again today and you know the rest.
    Pete.

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