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  1. #1
    Lexmark printer problems
    AAhitman's Avatar
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    Lexmark printer problems
    My wife and I share an iMac running Leopard and we are having problems printing photos on both accounts. The printer is installed and will print documents under my account only. Both accounts are set to admin. When you tell it to print the drop down print menu goes away and then so does iPhoto and you get the message about quitting unexpectedly. I'm still fairly new to the Mac world so would anyone have any ideas where to start troubleshooting this problem?
    iMac 20'
    MacBook Pro 15'
    iPod Video 80 GB
    iPhone 8 GB

  2. #2
    Lexmark printer problems
    tkim's Avatar
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    Quote Originally Posted by AAhitman View Post
    My wife and I share an iMac running Leopard and we are having problems printing photos on both accounts. The printer is installed and will print documents under my account only. Both accounts are set to admin. When you tell it to print the drop down print menu goes away and then so does iPhoto and you get the message about quitting unexpectedly. I'm still fairly new to the Mac world so would anyone have any ideas where to start troubleshooting this problem?
    Do you have the driver installed under both accounts?
    Use not abuse the rep system!

  3. #3
    Lexmark printer problems
    AAhitman's Avatar
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    I reverted back to an older driver and now it works. Must be a problem with the newest driver.
    iMac 20'
    MacBook Pro 15'
    iPod Video 80 GB
    iPhone 8 GB

  4. #4
    Lexmark printer problems
    tkim's Avatar
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    Quote Originally Posted by AAhitman View Post
    I reverted back to an older driver and now it works. Must be a problem with the newest driver.
    Do you mind me asking what model printer and which driver you tried?
    Use not abuse the rep system!

  5. #5
    Lexmark printer problems

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    From personal experience I know that Lexmark tends not to support OS X. But fortunately it looks like you've got it figured out.

  6. #6
    Lexmark printer problems
    harryb2448's Avatar
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    Quote Originally Posted by zacharace View Post
    From personal experience I know that Lexmark tends not to support OS X. But fortunately it looks like you've got it figured out.
    That is not quite correct.

    Use a X75 All in One Print Centre and the Leopard drivers are brilliant and one can even access the utilities which sure were not available under Tiger. If you provide the model details perhaps we can help with drivers as the CD drivers are old, old software

  7. #7
    Lexmark printer problems
    AAhitman's Avatar
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    Quote Originally Posted by tkim View Post
    Do you mind me asking what model printer and which driver you tried?
    4550. I used the driver from the included CD. It didn't work. the one I downloaded from the web site worked but when I went to install it I was told then one I was currently using was newer.
    iMac 20'
    MacBook Pro 15'
    iPod Video 80 GB
    iPhone 8 GB

  8. #8
    Lexmark printer problems
    harryb2448's Avatar
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    Well AA from personal experience just ignore Lexmark's IT folk as they admit to having no mac experience. I was told exactly the same thing, the software on the five year old CD was newer than the Leopard released version which was pure rubbish.

    Confound this new format in the Forums does not let the actual URL load reverts it to Lexmark USA home. Go to Lexmark USA select drivers, enter 4550 in printer and searchm select OS x.5 from Macintosh selections and there it is.

  9. #9
    Lexmark printer problems
    Aqua's Avatar
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    I just had the same problem with cs2 and only photoshop (quitting unexpectedly). It was a 3100 and I searched on google part of the photoshop crash log. It may be the new drivers or it could be due to the 10.5.5 update (I'm not wholly sure) but I uninstalled Lexmark and all is fine now... See if there is a driver that came with mac rather than installing one, other than that maybe you can find some generic prog? Good luck!
    invincible ignorance is an example of ignorance that can not be removed by any amount of evidence. It's now a widespread form of pollution. (Revised quote) An apple a day, keeps the psychiatrist away.. If you play a Windows install CD backwards it has satanic verses

  10. #10
    Lexmark printer problems
    Aqua's Avatar
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    I'm not sure but maybe you should delete the pref file and then try the one that worked... you might find answers searching the net, or the crash log
    invincible ignorance is an example of ignorance that can not be removed by any amount of evidence. It's now a widespread form of pollution. (Revised quote) An apple a day, keeps the psychiatrist away.. If you play a Windows install CD backwards it has satanic verses

  11. #11
    Lexmark printer problems
    tkim's Avatar
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    Quote Originally Posted by AAhitman View Post
    4550. I used the driver from the included CD. It didn't work. the one I downloaded from the web site worked but when I went to install it I was told then one I was currently using was newer.
    I just looked on Lexmark's website and they had a driver listed for Mac OSX. Are those the ones you tried?
    Use not abuse the rep system!

  12. #12
    Lexmark printer problems
    AAhitman's Avatar
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    Quote Originally Posted by tkim View Post
    I just looked on Lexmark's website and they had a driver listed for Mac OSX. Are those the ones you tried?
    That's the one I downloaded and it worked. The original CD was used first and that's the one I had a problem with. When I went to install the downloaded driver the iMac told me the driver I wanted to use was older than the one installed, did I really want to use it?
    iMac 20'
    MacBook Pro 15'
    iPod Video 80 GB
    iPhone 8 GB

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