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  1. #1
    is it safe to msg my apple id (icloud?) and pw to shop?

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    is it safe to msg my apple id (icloud?) and pw to shop?
    the situation is l traded in my iphone 6+ for an iphone 6s+, l remembered helping the shop owner to reset the iphone by entering my apple id and pw, however he msg'd me and said that he needs the user id and pw to reset the phone so it can be sold. l am more htan happy to help but am in UK till Aug20. He is in HKG. is it safe to msg my apple id and pw so he can reset?

  2. #2
    is it safe to msg my apple id (icloud?) and pw to shop?
    MacInWin's Avatar
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    I would be leery of that, myself. Here is what Apple says to do: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

    In summary, it looks like you can erase that phone remotely through the iCloud account and the shop owner does not need to have your account information.
    Jake

  3. #3
    is it safe to msg my apple id (icloud?) and pw to shop?
    Rod's Avatar
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    Well the answer is you should have backed it up and followed the process outlined in the "What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support" before you took it to the shop. That way you could restore everything onto the new phone from iTunes and be sure there would be no conflicts caused by having a second phone with the same settings and ID.
    I would not give anyone access to my Apple ID and Password or the PIN for the phone especially via an SMS. The best option would be for you to return to the shop and Sign out of you Apple Account in Settings then erase it from Settings > General > Reset > Erase All Contents and Settings. To do this will require signing out of Find My iPhone which will require your Apple ID and Password.
    I used to be conceited but now I'm perfect.

  4. #4
    is it safe to msg my apple id (icloud?) and pw to shop?
    IWT's Avatar
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    In summary, it looks like you can erase that phone remotely through the iCloud account and the shop owner does not need to have your account information.
    Absolutely correct, Jake. And that's another reason why anyone (OP included) should not disclose their Apple ID (email and PW) to another party. They could quite easily wipe all your Apple Devices and lock you out of your account.

    Ian
    Ian

  5. #5
    is it safe to msg my apple id (icloud?) and pw to shop?
    Rod's Avatar
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    I did wonder about that. I know as a security measure I can erase my iPhone remotely via the Find My iPhone function at the iCloud site but I was unsure if the phone would be useable and I still am.
    I used to be conceited but now I'm perfect.

  6. #6
    is it safe to msg my apple id (icloud?) and pw to shop?
    chscag's Avatar
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    He still may have a problem with the store owner:

    It sounds like he did not turn off "Find My iPhone" when he traded in his iPhone 6. Even if he remotely wipes the phone, it will still remain locked without his Apple ID and password.

    Whenever you trade in a phone to Apple, the first thing they direct you to do is turn off "Find My iPhone". The only way that is done is with your Apple ID and password. And, to make matters worse, if you have 2FA turned on it will require verification on another trusted device.

  7. #7
    is it safe to msg my apple id (icloud?) and pw to shop?
    Rod's Avatar
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    Thanks Chas, that's what I thought/feared. I'm surprised the store owner didn't get all this sorted at the time. My impression of the security functions of Find My iPhone were that they are designed to foil thieves and crooks with the primary objectives being to find the device, catch the crooks, secure your data and as a last resort erase the contents and leave the device unusable.
    Good point about the 2FA too.
    I used to be conceited but now I'm perfect.

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