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  1. You did not license the Microsoft Office, if you...

    You did not license the Microsoft Office, if you want it your only solution is to purchase it.

    If you need an office application, but without Outlook, investigate Libreoffice, its free. Home |...
  2. Catalina would have split the drive into 2...

    Catalina would have split the drive into 2 volumes, and this can't be resolved with disk utility.

    You have to use terminal to create a single volume before installing Mojave as follows.

    Launch...
  3. Based upon your photo and fault description the...

    Based upon your photo and fault description the GPU has failed. It's a vintage product, and even if parts had been available an exchange logic board wouldn't have been viable. The AASP cost from...
  4. Agreed, this is one of the symptoms of the logic...

    Agreed, this is one of the symptoms of the logic board GPU failure. It's certainly worth removing the HD and attaching to another Mac, you could be lucky.
  5. The powdery green and white 'corrosion' I...

    The powdery green and white 'corrosion' I regularly see on liquid damaged logic boards shouldn't spread unless the PCB is still wet, but it can damage the circuitry under it. The 4 TB3 touch bar...
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    Here in the UK I use Crucial MX500 SSD's both...

    Here in the UK I use Crucial MX500 SSD's both personally and at work, and am happy with them, no adverse issues.
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    Yes, in many cases I've had unibody MacBook Pro's...

    Yes, in many cases I've had unibody MacBook Pro's batteries swell pushing off the base, and the countersunk heads of screws rip through the base, yet the battery passes Apple's MRI diagnostic.
  8. I bet you'll find the only fiddly part was...

    I bet you'll find the only fiddly part was applying new double sided tape to the black plastic clip and foam pad that held the temp sensor to the HD. Due to the iMac's age and value you had nothing...
  9. Trackpad clickers commonly fail on older MacBook...

    Trackpad clickers commonly fail on older MacBook Pro's, but my experience with MacBook's is they are very good. I do find if a short base screw from the 2 front centre has been replaced by a longer...
  10. I usually disconnect circuitry that isn't...

    I usually disconnect circuitry that isn't essential to the MBA booting up, then attempt to boot from a known good external USB device. Disconnect the camera connector, AP/BT card and SSD. The I/O...
  11. Unibody MacBook Pro hard drives use 4 x Torx T6...

    Unibody MacBook Pro hard drives use 4 x Torx T6 headed studs. Hope you haven't chewed them up. The logic board and fan screws are also T6.
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    I find light dust doesn't cause noticeable...

    I find light dust doesn't cause noticeable issues, but fluff does. It can build up as a semi solid layer around 4mm thick between rear of a fan and the heatsink. Carefully remove the fans to check...
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    The most common problem I see at work with the...

    The most common problem I see at work with the 21.5" iMac specified in this thread is running slow. To beef them up requires the HD replacing with an SSD, and in many cases the memory upgraded to...
  14. What Mac do you have, would be easier if you had...

    What Mac do you have, would be easier if you had a MBP unibody, then you could have simply installed the 2TB SSD in it to test, not really practicable if an iMac or a newer MBP. Otherwise obtaining...
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    All the MacBook Air's up to the 2018 model have...

    All the MacBook Air's up to the 2018 model have easily replaceable batteries held in with torx screws. OOW Apple have reduced prices for failed or bulging batteries in MBPr's. Yes, the batteries can...
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    I use and would recommend Carbon Copy Cloner....

    I use and would recommend Carbon Copy Cloner. Unless you intend to use it regularly, the trial period will do what you want.
  17. Unless the 20" has previously had its power...

    Unless the 20" has previously had its power supply replaced with the higher power unit intended for the 30", no, its not compatible. Output voltage is the same but it won't supply the current. Sadly...
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    The Apple OD was very unreliable. I remember one...

    The Apple OD was very unreliable. I remember one customer had 3 replaced under APP, when that expired and it failed again she bought an external.
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    For anyone else reading this. Dead right. IPA or...

    For anyone else reading this. Dead right. IPA or similar alcohol can strip off the AR coating, or if the problem is already there, make it far worse.
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    Your 15" MBPr battery is made up of 6 cells that...

    Your 15" MBPr battery is made up of 6 cells that are bonded to the underside of the top case, they may not all be at the same depth for the ruler check. Also there is a metal plate between the 2...
  21. The HD cables were unreliable, Apple would have...

    The HD cables were unreliable, Apple would have replaced the cable FOC if under 3 years old. To increase reliability they stopped shipping them in anti static bags and switched to a white plastic...
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    Re the BIL issue, try the simple fix first. Pull...

    Re the BIL issue, try the simple fix first. Pull off the BIL flex cable connector next to the battery plug, inspect, then reseat and try again.

    If no change it could be the BIL board. After...
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    Without the OP stating the model and based upon...

    Without the OP stating the model and based upon the picture it looks like a MBPr screen. These have suffered from delamination of the AG coating. Apple do cover replacement under a quality program...
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    All good suggestions above. If the worst comes to...

    All good suggestions above. If the worst comes to the worst and you must have the CD back, the iMac will need dismantling along with the optical drive. This usually happens if its a hardware fault...
  25. Kittie, you've been using Quark for some time. I...

    Kittie, you've been using Quark for some time. I you ever need to access older clients work and make changes rather than re design, you'll need need access to Quark. Designers I know that are reliant...
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