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NSMacGuru: Thank you for providing a simple and effective solution. ..... I have never liked Google Chrome as a browser, but it works perfectly with Netflix, and I can live with that! The problem is...

I'll give Chrome a try!

I'll try the HTML 5 option and let you know ... If that doesn't work I will give Flash a try.

Those are the help files I followed, but I still get these help messages popping up every time I try to run a Netflix file or program, and I cannot stream anything?

I own a 2009 iMac 27" with 16 gig of ram and running High Sierra.

I have a Netflix account on my desktop PC, I can view on up to 2 screens, so I thought I would be able to view content on my iMac...

That Is what I plan on doing!

Yes I have VLC media player and it will not play the DVD either. So I am inclined to think that the super drive is failing! Don't fancy taking the iMac apart to install a new one though?

It's getting late in the UK, so I'll sign off until tomorrow.

The region code on my PC's and iMac are region 2 (UK and Europe). And all 2000 DVD's in my collection (with the exception of 3 or 4) are all region 2. So I don't think it is a region setting problem....

Where would I find that info on the iMac?

I'll give compressed air a try, but if I put a different DVD in the drive it will play that, then if I put the problem DVD back in it still will not play? So I don't hold out any hope that canned...

Normally when I put a DVD into the super drive it will play automatically without problems! But occasionally even new DVD's will not play, instead I get a long pause with a beep then another pause...

My wife often says that to me, she says "you are definitely one!" Something to do with glass and the back end of a donkey?O:)

Thank you chscag, Willabong account working, Disposable account deleted.;D

Yes! Could you please do that, and I would like to keep the Disposable account, the only problem is I have the password for the Willabong account but have lost the password for the Disposable account...

Sorry to you! This is my original account, I lost the details of this account and could not sign in with it. I have several e-mail addresses and to many different passwords to count, so I rely on a...

My first post said in part: "My problem is that even though" .....etc.

In my case I know the previous owners habits and they were not anything more than edit a few photo's and browse the Web. Also there was no registered applications of any kind and only basic...

Apart from the fact that my problem is now solved! What is also evident is that there was (at least in my case) no real reason to do a clean install of my OS in order to get a great result and a...

Problem solved! It took several re-starts, but App store now working again! Probably something in the App store module didn't load correctly the first time?

I own an older iMac running El Capitan.
My problem is that I cannot get the App Store to display any screen info (no Apps visible (just a white screen with the "A" App store logo in the centre)? ...

Contacted them by e-mail and they replied within a couple of hours. They provided the information I needed to correct my old Apple ID and change the password (again).
This worked perfectly and I...

Possibly? I'll look into it?

I am in the UK Lisa.

chscag: Thinking back, in the early days when I first bought this iMac I may have had a different ID e-mail, but as far as I remember the present ID e-mail is the one I used...

Thanks for your help!