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    The Apple OD was very unreliable. I remember one...

    The Apple OD was very unreliable. I remember one customer had 3 replaced under APP, when that expired and it failed again she bought an external.
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    All good suggestions above. If the worst comes to...

    All good suggestions above. If the worst comes to the worst and you must have the CD back, the iMac will need dismantling along with the optical drive. This usually happens if its a hardware fault...
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