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  1. #1
    External cd/dvd drive help
    I have just purchased a Samsung SE-208 AB external disk drive for my Macbook Air (which is compatible to Mac and even approved by Apple) but whenever I connect the USB cables it doesn't register the drive in the Finder side bar.

    I am trying to upload music to iTunes but it has only worked on a couple of cd's but won't acknowledge 99% of the cd's I have put in.....

    I did try downloading Firmware from Samsung but that didn't help either.

    Any advice would be greatly received.

    Thanks

  2. #2
    External cd/dvd drive help
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    7,163
    Your Mac's Specs
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    Rep Power
    20
    I've seen a few people having issues with the 'compatible' Samsung drive.
    After trying firmware updates, dual ended cable connected to ensure sufficient power I'm afraid the only solution I've seen is to return it and get the Apple SuperDrive

    Unless others can come up with something new.

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3
    Thanks for the response.

    We purchased the USB extension because we thought it might have been that and still had the issues.

    We have come to the same conclusion, the wife is in the process of sorting out the return.

    Thanks again for the help.

  4. #4
    External cd/dvd drive help
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    25,228
    Your Mac's Specs
    iMac, i7 4GHz, 32GB memory, 1TB Blade, macOS Catalina,
    Rep Power
    31
    Use a Samsung SE-208 with no problems at all. Purchased a cheap on/off USB powered hub which remains connected to the iMac permanently, and connect the two USB leads from the Samsung to the hub, hit the on button and away we go.
    Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5
    Quote Originally Posted by harryb2448 View Post
    Use a Samsung SE-208 with no problems at all. Purchased a cheap on/off USB powered hub which remains connected to the iMac permanently, and connect the two USB leads from the Samsung to the hub, hit the on button and away we go.

    It looks as though you have an iMac, do you also have a Macbook Air? From what I have read of other people's issues it is the Air users that were unable to fix the problem.......

  6. #6
    External cd/dvd drive help
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    58,917
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    It looks as though you have an iMac, do you also have a Macbook Air? From what I have read of other people's issues it is the Air users that were unable to fix the problem.......
    You're correct. Harry has an iMac, and I likewise with using the same Samsung external drive that works fine. The MBA is a different beast and requires the proprietary optical drive provided by Apple in order to work properly. I believe there are several other external drives that are compatible but the cost is around the same. I would order the Apple drive and be done with it.

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