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Thread: cannot sign in

  1. #1
    yachtin
    Guest
    cannot sign in
    system boots up, but when is gets to the sign in screen it just turns to a blue screen.
    I can move the cursor but that's it.
    all I can do is hold down the on button and shut of the system.

  2. #2
    cannot sign in
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    30,104
    Your Mac's Specs
    iMac late 2012 21.5 i5 10:14. iMac 2010 27"QuadI7 OS10.13, MBPLate2011, iPad Pro10.5", iPhone7
    Rep Power
    38
    What Mac is this and which version of OSX. Is it really 10.0 or a newer version?

  3. #3
    cannot sign in
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,455
    Your Mac's Specs
    MacBook
    Rep Power
    28
    This has been answered several times already, but I will post this link again:

    http://docs.info.apple.com/article.h...m=106464#symp1
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  4. #4
    yachtin
    Guest
    Quote Originally Posted by D3v1L80Y
    This has been answered several times already, but I will post this link again:

    http://docs.info.apple.com/article.h...m=106464#symp1
    Thank you for the help
    I did try a search but had no luck
    Thanks again

  5. #5
    yachtin
    Guest
    the information you supplied fixed my issue
    Grazie

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