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  1. #1
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    Stupidly updated to Catalina [10.15.4 (19E266)] on my MacBook Pro (Retina, 15-inch, Late 2013) earlier this year. I have had nothing but problems since, but thought I could work through them. I was thinking about wiping and downgrading to Mojave, but now with apple stores closed, I'm terrified that I'm going to brick this thing and not be able to get it fixed. I absolutely NEED my computer to work, so I can't afford to have it go out of commission.

    Every time I try to open Final Cut Pro X (10.4.8), it opens to the main workscreen, but immediately freezes with the beachball and nothing loads. It stays this way until I force quit.

    Same exact story with iMovie.

    I've tried multiple updates to Catalina hoping a patch would solve it, uninstalling and reinstalling FCPX, resetting PRAMS (I also get occasional monitor glitches so I'm working through that too), deleting preferences with Option/Command, and more. I've booted in safe mode, but the system won't allow me to launch either program there too and says something about Open GL Hardware Accelerator not working in safe mode.

    I'm nearing the the end of my rope here. What in the world could be wrong?

    (It might be important to note that I've downloaded FPCX from my sister's Apple ID account, but am currently logged into mine. I've read multiple places this shouldn't matter. Also, iMovie is downloaded under my account, so I'm almost certain this can't be the issue.)

  2. #2
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    60,246
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    56
    Welcome to our forums.

    It appears that the copy of Final Cut Pro X that you have is the latest so we can assume that does not need to be updated. One note though, since you downloaded it from your Sister's account, anytime it does need to be updated will have to be from her account since your Apple IDs are not the same. (unless they are)

    Okay... have you run First Aid on your SSD? You should be able to do that easy enough from Recovery. Also, since it appears you're having trouble with both Final Cut and iMovie, that might indicate a graphics chipset problem with your GPU. Your model MacBook Pro is known for GPU failures and problems. You might want to run a hardware check to see if it comes up with anything. Also, there is a program that will allow your MacBook Pro to use the integrated graphics chipset (Intel) rather than the discrete chipset which is known to cause problems.

  3. #3
    Thanks!

    I have not run First Aid. What is that? Not sure what Recovery is either.

    Looked up how to run a Hardware check and did that, but that got stuck too. It said 2 minutes remaining, and when I came back 15 mins later, it had not moved or changed at all. Also the mouse was frozen, so I couldn't select restart or shut down below. Is that a common occurrence? Should I wait longer for it to diagnose?

    What is the program that allows you to use the integrated graphics chipset (Intel)?

  4. #4
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    60,246
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    56
    I have not run First Aid. What is that? Not sure what Recovery is either.
    Okay, sorry for the terminology you're not familiar with. Booting to Recovery is easy: Reboot the machine holding down your Command Key and R key as soon as you hear the chime noise or the screen lights up (later model Macs), keep holding them down until you see the Apple appear. Then select Utilities from the top menu, then Disk Utility. Select your working drive (bottom drive name) and then First Aid on that drive.

    This program allows you turn off discrete graphics and select the Intel integrated chip set: gfxCardStatus by cody krieger

    Let us know the results.

    PS: Curious that you picked the name XerxesII? I would venture to guess not many folks know who King Xerxes was and have read the Book of Esther.

  5. #5
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, U.S.A.
    Posts
    7,681
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
    Rep Power
    15
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  6. #6
    From my initial post: "I've booted in safe mode, but the system won't allow me to launch either program there too and says something about Open GL Hardware Accelerator not working in safe mode."

  7. #7
    I've tried booting the hardware test several times, but it just keeps sitting on the loading bar saying 2 minutes remaining. The mouse freezes up and nothing happens. I left it like this for 30 minutes and nothing changed. What's going on now?

    (Thanks for all this help by the way!)

  8. #8
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    60,246
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    56
    Quote Originally Posted by XerxesII View Post
    I've tried booting the hardware test several times, but it just keeps sitting on the loading bar saying 2 minutes remaining. The mouse freezes up and nothing happens. I left it like this for 30 minutes and nothing changed. What's going on now?

    (Thanks for all this help by the way!)
    The hardware test freezing up does not sound good. Try using the program above that I gave you the link for. It's free and should allow you to turn off the discrete GPU.

  9. #9
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, U.S.A.
    Posts
    7,681
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
    Rep Power
    15
    The 2013 MBP came with either dual graphics cards (DG) or integrated graphics card (IG), do you know if you have a dual graphics card MBP model?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  10. #10
    MacBook Pro (Retina, 15-inch, Late 2013)
    Processor - 2 GHz Quad-Core Intel Core i7
    Memory - 8 GB 1600 MHz DDR3
    Graphics - Intel Iris Pro 1536 MB

  11. #11
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, U.S.A.
    Posts
    7,681
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
    Rep Power
    15
    Quote Originally Posted by XerxesII View Post
    MacBook Pro (Retina, 15-inch, Late 2013)
    Processor - 2 GHz Quad-Core Intel Core i7
    Memory - 8 GB 1600 MHz DDR3
    Graphics - Intel Iris Pro 1536 MB
    That is an Integrated Graphics (IG) model.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  12. #12
    In this situation is that a bad thing?

  13. #13
    Macbook Pro Late 2013 - Catalina & FCPX Problems
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, U.S.A.
    Posts
    7,681
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
    Rep Power
    15
    It only means there is only one graphics chipset, and not dual. So it would need a logic board replacement.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

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