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Thread: Can not Print

  1. #1
    Can not Print
    Hi,

    I am having ''Could not load Printers & Scanners preference pane.'' error when I try to open Printers ad Scanners.

    Same thing when I try to print, so I can not print at the moment.

    Does anyone know how to solve this issue?

    I am using Catalina 10.15.3
    Macbook Pro 2016

    Thanks,

    Berke

  2. #2
    Can not Print
    chscag's Avatar
    Member Since
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    Welcome to our forums.

    Let's see if your Printer & Scanners preference pane is there. Open Finder and go to:

    Macintosh HD/System/Library/PreferencePanes/PrintAndScan.prefPane/

    If it's there as I show above, then something is preventing it from being loaded. Do you have any other printer or scanner software loaded?

  3. #3
    Quote Originally Posted by chscag View Post
    Welcome to our forums.

    Let's see if your Printer & Scanners preference pane is there. Open Finder and go to:

    Macintosh HD/System/Library/PreferencePanes/PrintAndScan.prefPane/

    If it's there as I show above, then something is preventing it from being loaded. Do you have any other printer or scanner software loaded?
    Thank you for your reply,

    Actually, this printer was just working fine. It is Brother 1211W. And also I can not use the printers at office.

    That file is sitting there, I have just checked.

    Please see the error attached, maybe this can help?

    thank you,
    Attached Files Attached Files

  4. #4
    Can not Print
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
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    Check on the Brother website that you have the latest driver downloaded for your printer.
    Sue

    If the shoe fits, buy it in every colour.

  5. #5
    Quote Originally Posted by badshoehabit View Post
    Check on the Brother website that you have the latest driver downloaded for your printer.
    Thank you for your help.

    I have formatted my macOS.

    Now it is faster and printer is working, ty.

  6. #6
    Can not Print
    krs's Avatar
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    Quote Originally Posted by bturgan View Post

    I have formatted my macOS.
    Just for my own information - what do you mean by "formatting" the macOS?

    Did you reload the macOS?

    Or exactly what did you mean by "formatting the macOS"?

    One can format a storage device, but an OS???

  7. #7
    Quote Originally Posted by krs View Post
    Just for my own information - what do you mean by "formatting" the macOS?

    Did you reload the macOS?

    Or exactly what did you mean by "formatting the macOS"?

    One can format a storage device, but an OS???
    I have deleted my old MacOS and installed a new one and everything was working fine since today.

    Now I am getting this error again ''Could not load Printers & Scanners preference pane.'' when I click Printers & Scanners at System Prefences.

    I have installed my Brother printer I have printed out documents from it but when I move to office and try to print, again I could not. With out any error the word box closes.

  8. #8
    Is there a way to ''Reset Printers'' services with out opening it?

  9. #9
    ok, i have found a solution, thanks for all the help,
    I am sending you my solution below;

    Launch Terminal.
    Copy this command and enter it, followed by Return: sudo su -
    Enter the administrative password for your account.
    Now copy and paste the file lines below as a group.
    In the Terminal, press Command-D, which exits the special “superuser” mode you entered in step 3.
    Open the Printers & Scannings preference pane.
    Add back your printers one at a time and change the defaults back to the way you want them.
    The commands are:

    launchctl stop org.cups.cupsd
    rm /etc/cups/cupsd.conf
    cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf
    rm /etc/cups/printers.conf
    launchctl start org.cups.cupsd

    You should not need to restart your Mac after entering these commands, as CUPS is a standalone system.

  10. #10
    Can not Print
    Randy B. Singer's Avatar
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    Quote Originally Posted by bturgan View Post
    Hi,

    I am having ''Could not load Printers & Scanners preference pane.'' error when I try to open Printers ad Scanners.
    See:

    Could not load Printers & Scanners preference pane | MacRumors Forums

    Printer preference pane freezing? Here’s how to reset macOS’s printing system | Macworld
    Randy B. Singer
    Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
    Mac OS X Routine Maintenance http://www.macattorney.com/ts.html

  11. #11
    Can not Print
    pm-r's Avatar
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    Some of that seems rather familiar... ;-

    Is the problem now fixed properly??? I assume it is.
    ok, i have found a solution, thanks for all the help,
    I am sending you my solution below;


    - Patrick
    ======

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