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  1. #1
    MPB keeps forgetting Gmail passwords
    My MPB (10.13.6) keeps forgetting the Gmail passwords in Apple Mail.
    Sometimes when I restart they come back - otherwise I have to re-enter them?
    Can someone pse tell me why this is happening?

    Update - this morning I restarted but the passwords were still forgotten. I had to reset them all in Apple Mail via System Prefs

    Thanks in advance.
    M
    Last edited by Mikeo1938; 12-10-2019 at 05:54 AM.

  2. #2
    MPB keeps forgetting Gmail passwords
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    5,672
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
    Rep Power
    14
    If you have had these address' for a long time I would advise deleting them and re entering them as new. For some reason known only to the much more technically minded this sometimes works.
    I used to be conceited but now I'm perfect.

  3. #3
    MPB keeps forgetting Gmail passwords
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,508
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    55
    Update - this morning I restarted but the passwords were still forgotten. I had to reset them all in Apple Mail via System Prefs
    I've had this happen with Gmail also. Usually the way to get it working again is to remove the old password from your keychain using the keychain.app located in utilities. Then access the Gmail web page and enter a new password. Now open Apple Mail, preferences, and enter the new password. That should get things working again.

  4. #4
    Many thanks to both for the suggestion ... I'll certainly try the fix and let you know in due course how things turn out.
    M

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