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Thread: Photo Agent

  1. #1
    Photo Agent
    bluecheer's Avatar
    Member Since
    Aug 24, 2012
    Location
    adelaide, south australia
    Posts
    85
    Your Mac's Specs
    MacBookPro(2011)iphone4S,ipad1
    Photo Agent
    Has anybody have any ideas how to get rid of PHOTO AGENT and associated files it is driving me insane. Every day it uses **** loads of CPU and I just can't stop it. VTEncoderXPCService is just ridiculous (178 and upwards).
    Anybody....................

  2. #2
    Photo Agent
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,753
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Check this article and see if it helps you out. Tackling ‘Photos Agent’ Heavy CPU & Resource Usage on Mac
    What macOS version are you running and what device?
    I used to be conceited but now I'm perfect.

  3. #3
    Photo Agent
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,753
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    As you will see its not a really definitive answer to the problem. So as the article suggests backup you photos before trying the suggested method. My suggestion and the simplest method I can think of would be to copy your Photos Library from the Pictures Folder onto an external drive. This can be done by a simple Drag an Drop process leaving your existing library intact. You can rename it as say, Photos Library 2 and open it from the Photos app at any time you wish to compare the contents by holding down the Option key when you launch Photos. You will get a window with options to create a new library or open another available library.
    I used to be conceited but now I'm perfect.

  4. #4
    Photo Agent
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,246
    Has anybody have any ideas how to get rid of PHOTO AGENT and associated files it is driving me insane.

    Why not just use Find Any File.app (FAF) to seek and delete all the bits and pieces of "Photos Agent"???:
    Thomas Tempelmann - Find Any File

    Also try using Activity Monitor.app to see what any associated stuff is up to, and use the "X" to quit them or the "i"to maybe see the path and then delete them.



    - Patrick
    ======

  5. #5
    Photo Agent
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,753
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Have a read of the article link I posted in #2 Patrick.
    I used to be conceited but now I'm perfect.

  6. #6
    Photo Agent
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,246
    Quote Originally Posted by Rod Sprague View Post
    Have a read of the article link I posted in #2 Patrick.

    I had read it Rod. I was just suggesting an alternative solution. If one doesn't need or use it, why not just delete it??? It sure as hell won't run in that condition or use any CPU or other resources!!!



    - Patrick
    ======

  7. #7
    Photo Agent
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    5,846
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    True, Patrick, but there are a LOT of things that depend on that set of apps to accomplish, including photo syncing and iCloud storage. So it's not an easy decision to just whack it. It is an alternative, but a bit like pushing a car off a cliff because it uses too much gas.
    Jake

  8. #8
    I would NOT recommend deleting this component since it's part of what make Photos work. You are better of following the link Rod provided to disable it. Let's stop advocating deleting things that you DON'T understand as a standard tactic for fixing issues.
    --
    Regards
    ...Ashwin


  9. #9
    Photo Agent
    bluecheer's Avatar
    Member Since
    Aug 24, 2012
    Location
    adelaide, south australia
    Posts
    85
    Your Mac's Specs
    MacBookPro(2011)iphone4S,ipad1
    10.13.6

  10. #10
    Photo Agent
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,246
    There's an interesting piece As to how Photos Agent works and what's invloved, in case the OP want't to keep it, and also a suggested method to fix its heavy resources usage:

    Photo Agent & High CPU Utilization
    Photo Agent's High CPU Utilization Solution

    Photos Agent running endlessly on 10.13.4 - Apple Community



    - Patrick
    ======

  11. #11
    Photo Agent
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    5,846
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    Here is an interesting outcome for me. I read that article and one of the throwaway lines in the solution was that permissions were involved. It then immediately shifted to how to change the nice settings using renice. But the permissions comment got me thinking. Photo Agent was using about 30% of CPU for me where before it never made it above a fraction of that. But I had created a new account for me and moved my files from an old account with issues to this new account. I had thought I had shifted it through an external drive to get rid of ownership, but I noted that every once in a while when I opened a document, particularly in Word, it complained that I needed to make a second copy as I only had read access and not read/write access. So, just now, I noted that Photo Agent was about 35%, so I went to /Users/my folder and did a Get Info on it, unlocked the padlock and applied the permissions to all subfolders in my Home directory. Took a while for it to run, but as soon as it was done, Photo Agent disappeared from the first page of Activity Monitor, and it is now showing 0% CPU. Given that Activity Monitor can show tenths of a percent, that means that while it is still there, it's taking less than 0.05% of CPU.

    Could that maybe be at play for the OP? Is it worth looking at?
    Jake

  12. #12
    Photo Agent
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,246
    Could that maybe be at play for the OP? Is it worth looking at?

    Wow!!! Interesting sleuthing Jake!!


    - Patrick
    ======

  13. #13
    Photo Agent
    Slydude's Avatar
    Member Since
    Nov 16, 2009
    Location
    North Louisiana, USA
    Posts
    13,974
    Your Mac's Specs
    2.8 GHz 2008 MacBook Pro 10.11, 8 GB mem, iPhone XS, 2015 iMac 16 GB 10.14.4 beta
    Quote Originally Posted by pm-r View Post
    Wow!!! Interesting sleuthing Jake!!


    - Patrick
    ======
    Ditto
    “Hard work beats talent when talent fails to work hard.”
    Kevin Durant

  14. #14
    Photo Agent
    bluecheer's Avatar
    Member Since
    Aug 24, 2012
    Location
    adelaide, south australia
    Posts
    85
    Your Mac's Specs
    MacBookPro(2011)iphone4S,ipad1
    Quote Originally Posted by MacInWin View Post
    True, Patrick, but there are a LOT of things that depend on that set of apps to accomplish, including photo syncing and iCloud storage. So it's not an easy decision to just whack it. It is an alternative, but a bit like pushing a car off a cliff because it uses too much gas.
    This has only started happening since the last few OS updates. My question is what the hell are they doing with these updates because it wasn't happening before.

  15. #15
    Photo Agent
    bluecheer's Avatar
    Member Since
    Aug 24, 2012
    Location
    adelaide, south australia
    Posts
    85
    Your Mac's Specs
    MacBookPro(2011)iphone4S,ipad1
    Hi MacInWin
    Can I have directions to /Users/my folder. I would like to try that. (bluecheer).

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