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  1. #1
    Legacy Software in System Information
    Hi all.

    I have a 2016 MacBook Pro running Mojave 10.14.3.

    There are a couple of programs listed in Legacy Software in the System Information.

    Is there any way to remove these entries?

    Thanks in advance,

    Davva

  2. #2
    Legacy Software in System Information
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,690
    Your Mac's Specs
    L2014 Mac mini macOS 14, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Rep Power
    13
    What programs are listed? Are they installed as part of macOS?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #3
    They are Camshare programs. Third party.

  4. #4
    Legacy Software in System Information
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,690
    Your Mac's Specs
    L2014 Mac mini macOS 14, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Rep Power
    13
    Then you should be able to just drag them to the trash.

    I have a few listed, some for my printer, and others included with macOS.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  5. #5
    I tried that. It won't let me drag them anywhere.
    Edit won't allow me to cut and there is no option for Move to Trash.

  6. #6
    Legacy Software in System Information
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,690
    Your Mac's Specs
    L2014 Mac mini macOS 14, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    Rep Power
    13
    You can't do it while in System Information. Open a Finder window, select Applications in the sidebar, then find the programs you want to delete.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  7. #7
    The programs are not in the Applications folder. I have already deleted them.

    I just want to clear them from the System Information.

  8. #8
    Legacy Software in System Information
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    6,565
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    Rep Power
    26
    Do you have backup drives attached? If so, the SysInfo can be reading from those drives. To test, detach the backup drives and then start Sys Info again. If they disappear, don't worry about them, they are just in the backup and not affecting anything.

    If they are still there, use EasyFind or Find Any File to search for them on the drive.
    Jake

  9. #9
    I don't have any backup drives attached.

    I will try Easy Find.

  10. #10
    There may be some vestiges of these apps located in Users/[home folder]/Library/Application Support or in Library/Application Support. If you don't see either of these Library folders, they may be hidden. Use CMD + SHIFT + . (period) to toggle view hidden files/folders on/off.
    -Jonathan
    iMac (27-inch, Late 2012) - 2.9 GHz Intel Core i5
    MacBook Air (13-inch, Mid 2012) - 1.8 GHz Intel Core i5

  11. #11
    OK, I downloaded EasyFind and ran it. I found several instances of the program in question
    and I removed all of them.
    I emptied the Trash and then restarted.
    The programs are still listed in System Information.

    I have cleared the instances in Library/Application Support.

  12. #12
    Legacy Software in System Information
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    6,565
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    Rep Power
    26
    In System Information under Legacy Software, I see the full path to the application listed when I click on the name of the application. That should help you identify where that legacy system was last seen by the MDS process when it inventoried your drive.
    Jake

  13. #13
    Quote Originally Posted by MacInWin View Post
    In System Information under Legacy Software, I see the full path to the application listed when I click on the name of the application. That should help you identify where that legacy system was last seen by the MDS process when it inventoried your drive.
    Yes, I saw that too. I went to those locations and deleted the programs abut they still show in System Information.

  14. #14
    ----------
    -Jonathan
    iMac (27-inch, Late 2012) - 2.9 GHz Intel Core i5
    MacBook Air (13-inch, Mid 2012) - 1.8 GHz Intel Core i5

  15. #15
    Quote Originally Posted by usagora View Post
    Here's an example of what Jake is referring to:

    Attachment 29481
    Yes, I understand. I have removed the programs from those locations but they still show in Sys Info.

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