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  1. #16
    No command prompt for terminal just error rebuilding message...
    Looks like i will have to go to apple store next week if i can get an invoice..

  2. #17
    Mac Book Air need to wipe
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Pawtucket, RI, US
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    Try to start up into Internet Recovery, hold "command+option+R" after you turn the MBA on.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #18
    Will no start in recovery either...

    I found my Paypal receipt so i will go to Apple store and get it wiped clean for a fresh start.

  4. #19
    Mac Book Air need to wipe
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Melbourne, Australia and Ubud, Bali, Indonesia
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
    Rep Power
    Well, I'm really glad you have found that. It is as usual very difficult sometimes to ensure that instructions that we give are followed to the letter. It is also impossible to cover all of the variables related to how a specific machine might respond to a set of commands. I'm sure you have done your best so don't despair. The price you paid is reasonable assuming the device is not damaged in any way. It should give years of good service once set up.
    Just one word of advice, when you get it back from Apple it should start up with the Setup Wizard running. This will run you through all of the steps necessary to make this laptop your daughter's device. Please do not skip any steps, ensure that she sets up an Apple account which if she already has one should be the same, with the same password and user name (just in case she has an iPhone) as her iTunes account (if she has one). One Apple ID covers everything Apple.
    Do not encrypt the hard drive. This is an option provided at setup and is entirely unnecessary often causing problems down the line.
    Do use the option to retrieve admin password using Apple ID and ensure the Apple ID user name and password are kept in a safe place.
    As always if you have any questions please feel free to contact this Forum and we would love to hear back from you after your trip to Apple.
    I used to be conceited but now I'm perfect.

  5. #20
    I appreciate all the help i have been offered by the good people of this forum who are all ways help full and have saved me a fortune over the years.

    I will let you know how i go with Apple on Sunday..

  6. #21
    Update on my macbook air...
    There was something very glitchy about this item but all has been resolved now.
    Seems as i was not on the interweb when i was trying to reset my password but when i did connect i was offered the an apple ID workaround to reset and it worked..During attempts it was very buggy and i was getting error messages..
    Wiped clean and fully loaded Sierra...
    Thanks to every one here for their help

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