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  1. #1
    Mac cannot connect to Epson scanner
    I am having difficulty connecting my Epson V39 Perfection to my Mac 10.10.5 desktop I went throught all the steps and trouble shooting with an Epson tech but I still receive "cannot connect to computer" message everytime I launch the scanner program. I even logged in as a different user but the same thing happened. All drivers are updated. Any ideas?

  2. #2
    Mac cannot connect to Epson scanner
    Bob_Stan's Avatar
    Member Since
    Jun 17, 2011
    Location
    Northeast
    Posts
    314
    Your Mac's Specs
    Mac Pro (2019) 3.3 ghz 12-Core 96GB mem Vega Pro II
    Rep Power
    9
    I use the Program VueScan with my iMac and MacPro. It is really a worthwhile purchase and works great with any scanner i have ever owned. It is a little pricey, but entitles you to lifetime updates. You can use as a trial version to see if it works for you.

    http://www.hamrick.com

  3. #3
    Mac cannot connect to Epson scanner
    Dogbreath's Avatar
    Member Since
    Sep 03, 2010
    Location
    Charlotte, NC
    Posts
    621
    Your Mac's Specs
    mid-2010 Mac Mini OS 10.12.6 Sierra, 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
    Rep Power
    10
    Are you attempting a wired or wireless connection? Try a wired connection first and work from there. Some printer manufacturers recommend a wired connection at first and after communications are established you can begin to set up the wireless connection.

  4. #4
    Mac cannot connect to Epson scanner
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    25,244
    Your Mac's Specs
    iMac, i7 4GHz, 32GB memory, 1TB Blade, macOS Catalina,
    Rep Power
    32
    I use an Epson TX550W, and under Mavericks and earlier, just pressing the Scan button got it working just great. With Yosemite and El Capitan, the Scan button no longer works. It is necessary to go into Applications > Epson Software > Scan and it then scans from there. Just something different in the Epson Software I imagine.
    Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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