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  1. #1
    MacBook Pro (Early 2011) Startup Issue
    Good morning...

    Have a Early 2011 MBP. 2.2 Intel. Upgraded to Yosemite over the weekend. Seemed all good.

    Installed a new Crucial SSD and upgraded the factory installed 4gb of RAM to 8gb. Both hardware updates were done following step by step instruction from the Apple "Mac Tips" articles.

    Macbook started just fine, and was running awesome all night. Shut it down and restarted two to three times to insure full operation.

    Shut down before bed. Boot up this morning and the system ****s down shortly after the Apple logo appears.

    No start command works...cannot start in Safe Mode, or Recovery mode. Diagnostics does not work as well.

    Get the "Apple/Support -6002f" error code.

    I have my original HD at home that I might be able to boot off of.

    Sounds like a hardware issue? RAM? But it seemed to take the new modules just fine last night.

    Thoughts? Genius Bar time?

  2. #2
    MacInWin
    Guest
    If it's convenient, or you can call Apple support to find out what the code means.

  3. #3
    MacBook Pro (Early 2011) Startup Issue
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    30,113
    Your Mac's Specs
    iMac late 2012 21.5 i5 10:14. iMac 2010 27"QuadI7 OS10.13, MBPLate2011, iPad Pro10.5", iPhone7
    Rep Power
    39
    I searched for that code and the error codes seem to stop in the high 5000 numbers. I would take it into Apple if you can.

  4. #4
    MacBook Pro (Early 2011) Startup Issue
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    59,355
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Catalina
    Rep Power
    54
    I would swap out the Crucial SSD and put back the original hard drive to see if the machine will boot. I don't think it's a memory problem but you can never tell. If you still have the original 2 GB modules you can try putting them back in also.

  5. #5
    MacBook Pro (Early 2011) Startup Issue
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,467
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Quote Originally Posted by mudwick View Post
    Upgraded to Yosemite over the weekend. Seemed all good.

    Installed a new Crucial SSD and upgraded the factory installed 4gb of RAM to 8gb.
    If I'm understanding things correctly…three things were done to this computer rather close in time:

    - Upgraded to Yosemite
    - Upgraded the ram
    - Installed an SSD

    Same idea as chscag mentioned. Any one of these three could be an issue (although the Yosemite upgrade should be the least of the problems). I would put the old ram and HD back in…then see if everything is ok with just the Yosemite upgrade.

    Then install either the ram or SSD…test again…etc. etc. Until the "main" issue is found.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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