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  1. #1
    External HD Won't Mount

    Member Since
    Jun 14, 2010
    Posts
    82
    Your Mac's Specs
    21.5" iMac, 500GB HD, 8GB RAM, 32GB iPhone 4S Black, 32GB iPod Touch
    Rep Power
    10
    External HD Won't Mount
    I've been using this external HD for months and now in the last hour it won't mount. I had it mounted earlier today but when I restarted it won't mount. I've tried unplugging it, restarting the computer. I really need the files on this HD.

  2. #2
    External HD Won't Mount
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    58,850
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    If you have access to another computer - even a Windows machine - try attaching it and see if it will mount. Also try using another USB port. It's possible the drive may have failed but try everything else first. If you still have problems, post back and we can recommend software to extract your data from the drive.

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