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Thread: email offline

  1. #1
    email offline
    lori5060's Avatar
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    email offline
    on MacBook......been having a few issues.
    did malware bytes scan OK. then cleared history and cookies.

    while in messages I noticed at bottom left says offline...what does this mean?
    and should I have set as available?

  2. #2
    email offline
    MacInWin's Avatar
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    Lori, are you talking about Messages or Mail? You used email in the title but referred to messages in the post. And can you be more clear about bottom left of what? That would help. And what, exactly, does "should I have set as available" mean? Set where?

    Offline means just that. You are offline in whatever app you are talking about.
    Jake

  3. #3
    email offline
    lori5060's Avatar
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    oh so sorry..meant messages.
    when I open messages...there are some of my contacts listed on left. at bottom says "email offline".
    see attached.
    if this means off line...off line from what?
    so if I'm available...what does that mean?
    Attached Images Attached Images

  4. #4
    email offline
    MacInWin's Avatar
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    It means, I think, that those two accounts, four.elshome and lorean00 are not available to you. They are offline, not connected. Or your information about them in Contacts is incorrect. In any case, Messages cannot find them anywhere online.
    Jake

  5. #5
    email offline
    lori5060's Avatar
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    this is so odd...as I use those regularly without any problem on my Mac, iPad and iPhone.
    I looked in my contacts and info seems correct.
    this is such an oddity. maybe ill try to click available and see what happens.

    otherwise guess I don't need to worry...I use my emails without any big issues....

  6. #6
    email offline
    IWT's Avatar
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    @lori

    On your MacBook. Open Messages, the Click on the Messages icon on the top Menu Bar and from the Drop Down, choose Preferences.

    Within Preferences, click on "iMessage".

    Make sure that your personal contact details are correct. The Apple ID account at the top and "You can be reached for messages at" should be checked for accuracy. Make sure the appropriate boxes are checked or unchecked as appropriate.

    These settings, in effect, should be the same as on ALL your other Macs and iDevices.

    Ian
    Ian

  7. #7
    email offline
    lori5060's Avatar
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    ian
    I tried this and I did not see iMessage in preferences at all.
    all I got was general (see attached) and accounts.
    Attached Images Attached Images

  8. #8
    email offline
    IWT's Avatar
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    @lori,

    Open Messages app. Then look up to the top menu bar where you will see "Messages" adjacent to the Apple icon. Click on that and, from the drop down menu, choose "Preferences".

    You will initially see this:

    S1.png

    Click on "iMessage" and you will see this:

    S2.jpg

    The Red arrows point to what you should be concentrating on. I've obviously had to black out my personal info. Check the settings regarding Apple ID, "You can be reached at" and "Start conversations from"

    All these settings should be accurate and correspond to the same settings on all your devices.

    Ian
    Ian

  9. #9
    email offline
    lori5060's Avatar
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    ian
    thanks...I can get to that screen but mine does not say messages but says accounts. does that matter?
    I get similar settings and have regularly used emails ticked off, plus my phone number.
    and start new conversations at is my phone number.

  10. #10
    email offline
    IWT's Avatar
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    Accounts? iMessage? Same thing. Just different Operating Systems.

    Enjoy. Go fo it!

    Ian
    Ian

  11. #11
    email offline
    lori5060's Avatar
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    thanks

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