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  1. #46
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    lori5060's Avatar
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    that did not go well... when I press the start button it seem to erase my fingerprint start. Worked around that and got it working again.

    grrrrr.... Decided to run super Duper again. read the user guide but could not find anything helful for me.... im just into so much techy stuff. i read in guide that previous clone backups will erase! so i wont have duplicates.

    Took about a half an hour to do. Screen popped up and wanted me to register ... I clicked later and did not register.
    Clicked OK....at bottom of superduper screen as all items were checked. thought I was done.
    however the same screen popped up again wanting to know if I wanted to copy. still cannot click red button to close.

    do i have to register to make this work?

    so I ran this again....could to register. good.
    screens that showed....see pics.... tried to open and edit size of pics but in preview the super duper screen came up. the one that won't close. and now cannot post pics.

    don't know what else I should be doing. .......going to give up.

    never have done a clone backup before. and when I did run into problems. I just set device back to mfg settings and re installed my OS. I still have Sierra on a thumb drive.
    Last edited by lori5060; 12-02-2019 at 06:23 PM.

  2. #47
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    pm-r's Avatar
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    do i have to register to make this work?

    I have no idea as I don't use SuperDuper.

    Maybe you might have better luck using Carbon Copy Cloner:
    Download here:
    Mac Backup Software | Carbon Copy Cloner | Bombich Software

    It just works for me fine thank you and always has. And I've been using it for years.


    - Patrick
    ======

  3. #48
    upgrade to Mojave
    pm-r's Avatar
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    I have no explanation for what happened. But there are definitely weird things going on with your interaction to our forums.

    Thanks Charlie.

    Interesting, that I was finally able to get the first part ...1/2... of the message to post after I split it up, but there's just something in that second part ...2/2... Text shot that something in vBulletin it just doesn't approve of.

    Why is there no feedback or message or indication or anything why it won't work? I just get taken back to a previous mac-forum page I was at as if nothing had happened.

    Anyway, hopefully, this works.


    - Patrick
    ======

  4. #49
    upgrade to Mojave
    lori5060's Avatar
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    could try that as they have a 30day trial...but in the event I need to access it 6mo down the road. am sure would have to purchase and I don't intent to do that.

  5. #50
    upgrade to Mojave
    IWT's Avatar
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    @lori,

    If you can bear to wait till tomorrow (Tuesday afternoon, 3 December, my time), I shall try to provide a blow-by-blow account of how to set up and use SuperDuper! (SD!) - with pictures!! It's near bedtime here (for me anyway) and this will take up a bit of energy & concentration.

    I use Carbon Copy Cloner (CCC) mainly, but have SD! set up as well, so I'm familiar with the app.

    Ian
    Ian

  6. #51
    upgrade to Mojave
    lori5060's Avatar
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    ian... that is so kind of you.... too bad i cant send you pizzelle cookies i just made!
    i just cant figure out what is going on.
    fyi...run sierra on macbook pro 2017

    ill wait.. no hurry to upgrade... just wanted to get it done and out of my hair!
    ill wipe off super ext drive so it is empty.
    ill delete super duper app too... mayb have an invalid app!

  7. #52
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    IWT's Avatar
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    @lori,

    As promised:

    We are going to start from scratch because I don’t things went well. So, first off, we have to format the the External Hard Drive (EHD) to which you are going clone your Mac.

    Connect the EHD via USB directly to your Mac. Now open Disk Utility (DU) - found in Finder > Applications > utilities > Disk Utility.

    Leave it for a moment to populate all your Drives. Select your chosen EHD. It will likely bear the name of the manufacturer, say, Toshiba, Seagate etc.. Under this will be an indent. Click on that. Then from the top of the DU window, choose “Erase”. From the small window that appears, you will see NAME. In that box, give the Disk a name - say - SD.

    Underneath the NAME is FORMAT. Choose “Mac OS X Extended (Journaled)”. Then click “Erase”. (We are choosing this format because you are on Sierra).
    See images below:

    S3.jpg

    S4.png

    When that is done, you will see on your desktop the EHD with the word SD beside or underneath it.

    Now open SuperDuper! (SD!) In "Copy" will be Macintosh HD. In the box “To” navigate to your EHD on the Desktop named “SD”. Underneath is another box in which, if not already chosen for you, select “Backup - all files”.

    Before we start, look below and click on “Options”. In the Box “During Copy”, choose Smart Update Super Duper etc - it may be there by default. If not, choose it. Then click OK. That takes you back to picture 3. See below:

    S5.jpg

    S6.jpg

    We are now ready to go - at last! Click on “Copy Now”. That will start the process. Let it proceed. It will take a long time, but subsequent copies will be incremental because we have chosen “Smart Update” and take much less time. When it is finally finished, Quit SuperDuper! (SD!).

    Remember to Eject the “SD” EHD properly, unless you aim to keep it attached all the time.

    Try that and let us know. Good luck.

    Ian
    Last edited by IWT; 12-03-2019 at 07:52 AM.
    Ian

  8. #53
    upgrade to Mojave
    lori5060's Avatar
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    good afternoon Ian and goodmoring here...thanks for replying!!! ill send cookies.... lol lol
    I see that I had the same thing.
    1. my EXD has been formatted to the correct format.
    2. I had to download again super duper...from shirt pocket site...tho when the screen popped up saying do I want to open this file..I noticed in small print that the file came by safari from s3.amazonaws.com.....mayb I didn't get a valid super duper copy!!!
    3. the only thing that I probably should not do is choose the smart update...as I had already erased my EHD...so would choose erase super duper and then copy. because I was having issues with closing super duper screen at end...
    4. I did notice at bottom of screen options to do on successful completion. one was quit super duper.....and thought I should choose that since I was having problems closing screen when I tried super duper the first time.
    5. will be back with results

  9. #54
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    IWT's Avatar
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    Only get SuperDuper! (SD!) from HERE: SuperDuper!

    This is their legitimate website.

    We're winning, lori

    Ian
    Ian

  10. #55
    upgrade to Mojave
    lori5060's Avatar
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    yes thanks Ian
    that is where I downloaded super duper from. I was successful and the last screen that would not close before did. super duper all closed. now will safely remove EHD and am done. thanks for your help.

    now should test it as advised by another member. tho was having problems doing that. will work on that.

  11. #56
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    MacInWin's Avatar
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    I think s3.amazonaws.com is Amazon's cloud server. ShirtPocket may be using Amazon's cloud services to hold the downloadable software for them.
    Jake

  12. #57
    upgrade to Mojave
    lori5060's Avatar
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    chscag said.....The more backups you have the better. So yes, make a Time Machine backup and also a SuperDuper clone. That's called insurance. You can run OnyX later after everything is up and running okay.
    Let us know how it went.

    I have copied all my docs etc to an EXD, time machine backup and super duper clone all done.

    now on to onyx....ive read all the things it does...my question would be...do I just let it run or do I have to choose from various options...some of which I may not know what they are all about.

  13. #58
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    MacInWin's Avatar
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    Leave the default settings. Click on the "Maintenance" tab and then "Run Tasks." That's really all there is to it.
    Jake

  14. #59
    upgrade to Mojave
    lori5060's Avatar
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    thanks...was reading in Mac forums that some where having issues with onyx on Sierra..hope all will go well with me.

  15. #60
    upgrade to Mojave
    lori5060's Avatar
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    hi all just started to run Onyx and it said in a pop up licence agreement with several warnings etc one saying...
    Before running Maintenance or Cleaning tasks, you should check the startup disk and its system files.
    This verification is essential and can be made when OnyX is opened or from the "Structure of the Disk" pane of the Maintenance toolbar item or from the Automation toolbar item. Errors in the structure of the system files are not uncommon and can have disastrous consequences if they're not repaired.


    is this something I need to do or be concerned about.

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