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  1. #1
    iMac and Netflix?
    Willabong's Avatar
    Member Since
    Mar 08, 2015
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    Your Mac's Specs
    iMac 27" 2009 16 gig ram - Macbook Pro 2012 16 gig ram - iPad Air series 5 2017.
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    iMac and Netflix?
    I own a 2009 iMac 27" with 16 gig of ram and running High Sierra.

    I have a Netflix account on my desktop PC, I can view on up to 2 screens, so I thought I would be able to view content on my iMac ..... Set up worked well and my second view screen was linked to the iMac, but when trying to watch any film or program I get the error message that I need to install Silverlight to enable viewing on Safari. So I installed Silverlight 5 for MAC and tried again, but I still get the error page asking me to install Silverlight.
    The result is that I cannot choose any streaming content from Netflix? Does anyone know what I am doing wrong? Any help and advice would be welcome.

  2. #2
    iMac and Netflix?
    pigoo3's Avatar
    Member Since
    May 20, 2008
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    U.S.
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    41,404
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
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    After installing Silverlight...did you reboot the computer?...sometimes this helps.

    I have Netflix running no problem with my 2011 MacBook Pro (Safari, macOS 10.12.6).

    In case it helps...here are a couple Netflix links for running Netflix on Mac's:

    https://help.netflix.com/en/node/55764
    https://help.netflix.com/en/node/23742

    Hope this helps,

    - Nick

    p.s. Thread moved to better area (macOS - Apps & Games).
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    iMac and Netflix?
    Willabong's Avatar
    Member Since
    Mar 08, 2015
    Posts
    65
    Your Mac's Specs
    iMac 27" 2009 16 gig ram - Macbook Pro 2012 16 gig ram - iPad Air series 5 2017.
    Rep Power
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    Those are the help files I followed, but I still get these help messages popping up every time I try to run a Netflix file or program, and I cannot stream anything?

  4. #4
    iMac and Netflix?
    pigoo3's Avatar
    Member Since
    May 20, 2008
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    U.S.
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    41,404
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    Try rebooting the computer into Safe Mode. This prevents some items from auto-loading...items that may be interfering with Silverlight & Netflix. I'm going to guess that with a 2009 iMac...if it's it's been a while since you've done an maintenance or "cleaning"...you may have items that are conflicting with each other.

    Use safe mode to isolate issues with your Mac - Apple Support

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  5. #5
    iMac and Netflix?
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
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    6,961
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
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    Try Chrome, I've had issues with Safari and Netflix.

    On another note, you might be able to install Flash, Adobe Flash Player Install for all versions, and then Safari might work. Be sure to only get Adobe Flash, from Adobe.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  6. #6
    iMac and Netflix?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    41,404
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Rep Power
    43
    The 2nd link in post #2 mentions an html 5 option. Might give that a try.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7
    iMac and Netflix?
    Willabong's Avatar
    Member Since
    Mar 08, 2015
    Posts
    65
    Your Mac's Specs
    iMac 27" 2009 16 gig ram - Macbook Pro 2012 16 gig ram - iPad Air series 5 2017.
    Rep Power
    5
    I'll try the HTML 5 option and let you know ... If that doesn't work I will give Flash a try.

  8. #8
    iMac and Netflix?
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
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    4,099
    Your Mac's Specs
    2017 13" MBPro, 2010 MacPro, iPhone Xs Max
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    I use Friendly Streaming which is free in the app store. It does not need a browser or Silverlight. They do ask for donations but it is not required.

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  9. #9
    iMac and Netflix?

    Member Since
    Mar 11, 2019
    Location
    Nova Scotia, Canada
    Posts
    18
    Your Mac's Specs
    5K iMac 27" 4.2ghz / Mojave
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    1
    I can confirm the same issue on my son's iMac.

    Rather than contaminate my system with Microsoft's Silverlight, we just use Chrome whenever we need to view Netflix on that computer.

  10. #10
    iMac and Netflix?
    Willabong's Avatar
    Member Since
    Mar 08, 2015
    Posts
    65
    Your Mac's Specs
    iMac 27" 2009 16 gig ram - Macbook Pro 2012 16 gig ram - iPad Air series 5 2017.
    Rep Power
    5
    I'll give Chrome a try!

  11. #11
    iMac and Netflix?
    Willabong's Avatar
    Member Since
    Mar 08, 2015
    Posts
    65
    Your Mac's Specs
    iMac 27" 2009 16 gig ram - Macbook Pro 2012 16 gig ram - iPad Air series 5 2017.
    Rep Power
    5
    NSMacGuru: Thank you for providing a simple and effective solution. ..... I have never liked Google Chrome as a browser, but it works perfectly with Netflix, and I can live with that! The problem is now solved.

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