Please visit the new Mac-Forums Facebook page:
https://www.facebook.com/macforums1




Page 1 of 2 12 LastLast
Results 1 to 15 of 26

Thread: Preview Problem

  1. #1
    Preview Problem
    knightjp's Avatar
    Member Since
    Jun 22, 2007
    Posts
    347
    Your Mac's Specs
    iMac (27 inch, Late 2012), Processor: Core i5, Memory: 16GB 1333 Mhz DDR3 running MacOS High Sierra
    Rep Power
    0
    Preview Problem
    I'm having a strange issue with Preview lately since the last OS update.
    I use Preview to open Photos and recently, the app just keeps crashing on launch. I end up "force quitting".

    Any ideas?

    I tried to copy another version from my brother's Mac but it would not let me replace it. Kept saying it is needed by MacOS. Is there a way to copy the file?
    Once You've had Mac, you can't go back.... So very true.
    If necessity is the mother of invention, she obviously never met Steve Jobs..
    Julz - The Panther

  2. #2
    Preview Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    58,860
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    Which last macOS update?

    The only way to replace Preview is to reinstall macOS. Tell us which update and we can suggest downloading and installing a combined update of macOS which may fix the problem.

  3. #3
    Preview Problem
    knightjp's Avatar
    Member Since
    Jun 22, 2007
    Posts
    347
    Your Mac's Specs
    iMac (27 inch, Late 2012), Processor: Core i5, Memory: 16GB 1333 Mhz DDR3 running MacOS High Sierra
    Rep Power
    0
    I'm using the MacOS 10.14.6 update.
    To be honest I did reinstall of MacOS and Preview still has the same issue. It was a fresh download from the App Store. So I can't understand the issue.
    Would it be possible to do the app replacement using the same recovery (CMD+R) using the terminal?
    Once You've had Mac, you can't go back.... So very true.
    If necessity is the mother of invention, she obviously never met Steve Jobs..
    Julz - The Panther

  4. #4
    Preview Problem
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,816
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    13
    Have you restarted your Mac?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  5. #5
    Preview Problem
    knightjp's Avatar
    Member Since
    Jun 22, 2007
    Posts
    347
    Your Mac's Specs
    iMac (27 inch, Late 2012), Processor: Core i5, Memory: 16GB 1333 Mhz DDR3 running MacOS High Sierra
    Rep Power
    0
    Quote Originally Posted by ferrarr View Post
    Have you restarted your Mac?
    Yes.. I've even done a fresh reinstall of MacOS and Preview does the same thing. Can't really understand why.
    Once You've had Mac, you can't go back.... So very true.
    If necessity is the mother of invention, she obviously never met Steve Jobs..
    Julz - The Panther

  6. #6
    Preview Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    58,860
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    To be honest I did reinstall of MacOS and Preview still has the same issue. It was a fresh download from the App Store.
    What you downloaded and reinstalled was the 10.14.6 update. Try downloading the combined update to Mojave which will overwrite everything, or you could boot to recovery, and reinstall from there.

    Mojave combined update.

  7. #7
    Preview Problem
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    12,294
    Rep Power
    20
    You might want to try booting up using Safe Boot Mode and then test and see if Preview works any better.

    If it does, then you have a third party software conflict... something, somewhere....

    To get out of Safe Boot Mode, just restart normally.

    When did the problem start, is another thing to consider.




    - Patrick
    ======

  8. #8
    Preview Problem
    knightjp's Avatar
    Member Since
    Jun 22, 2007
    Posts
    347
    Your Mac's Specs
    iMac (27 inch, Late 2012), Processor: Core i5, Memory: 16GB 1333 Mhz DDR3 running MacOS High Sierra
    Rep Power
    0
    UPDATE to this issue. I got myself a combo update, installed it, restarted and everything is still the same. It seems to me that Preview has issues opening only .jpg files. PDFs and other image formats are fine.
    Seems simple enough. Now I just need to convert all the photos to .png LOL..
    Once You've had Mac, you can't go back.... So very true.
    If necessity is the mother of invention, she obviously never met Steve Jobs..
    Julz - The Panther

  9. #9
    Preview Problem
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    5,959
    Your Mac's Specs
    iMac 5K Retina 27", August 2019, 3.6GHz Intel Core i9, Memory 32GB, 2TB SSD, macOS Mojave 10.14.6
    Rep Power
    19
    @knightjp,

    I sympathise deeply with your predicament and the frustration of not finding a solution. I am probably adding to your woes when I tell you that for as far back as I can remember, Preview has always opened .jpg files - and continues to do so in macOS Mojave.

    I appreciate that you must be bored rigid trying this & that suggestion; but I have to say that Patrick's suggestion of booting into Safe Mode is a worthy option.(#7). Doing this not only carries out internal cleanup and clearing of caches - which is useful in itself - but allows you to test the operation of Preview. As stated by Patrick, if it works, then some third party app may be obstructing it. Safe Mode disables all third party and non-essential apps.

    If you want to try this and are not sure how, please ask.

    Ian
    Ian

  10. #10
    Preview Problem
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    12,294
    Rep Power
    20
    In case it's needed:
    Use safe mode to isolate issues with your Mac
    Use safe mode to isolate issues with your Mac - Apple Support

    How to Start Your Mac in Safe Mode
    How to Start Your Mac in Safe Mode: 8 Steps (with Pictures)



    - Patrick
    ======

  11. #11
    Preview Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    58,860
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Rep Power
    53
    I think it might also be a good idea to create a test account, log on with that and then see how Preview behaves.

    Also, in another forum you were given the location of several plist files that you could delete or move to the desktop to see if that made a difference with Preview.

  12. #12
    Preview Problem
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    12,294
    Rep Power
    20
    UPDATE to this issue. I got myself a combo update, installed it, restarted and everything is still the same. It seems to me that Preview has issues opening only .jpg files. PDFs and other image formats are fine.

    Glancing over this thread I'm just wondering if there's not something wrong with the .jpg files on the Mac that are causing the problem.

    Does Preview.app have the same problem with a good known .jpg file downloaded from the 'net or elsewhere???

    Are the ".jpg file" files typed or named incorectly or something???


    - Patrick
    ======

  13. #13
    Preview Problem
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    12,294
    Rep Power
    20
    UPDATE to this issue. I got myself a combo update, installed it, restarted and everything is still the same. It seems to me that Preview has issues opening only .jpg files. PDFs and other image formats are fine.

    Glancing over this thread I'm just wondering if there's not something wrong with the .jpg files on the Mac that are causing the problem.

    Does Preview.app have the same problem with a good known .jpg file downloaded from the 'net or elsewhere???

    Are the ".jpg file" files typed or named incorectly or something???


    EDIT:
    Yikes...!!! It seems like the OP is not the only Mac user with this problem when doing a quick Google search:
    mac Preview crashes when opening .jpg files
    mac Preview crashes when opening .jpg files - Google Search

    Might be some solutions amongst the hits...???



    - Patrick
    ======

  14. #14
    Preview Problem
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,816
    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
    Rep Power
    13
    Have you tried to open Preview, then do a File > Open, and navigate to the jpeg files?

    Or right click on the jpeg files and Get Info, then look at the section "Opens With" and confirm Preview is listed as the default app?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  15. #15
    Preview Problem
    Tomos's Avatar
    Member Since
    Feb 04, 2019
    Location
    South Wales UK
    Posts
    123
    Your Mac's Specs
    MacBook Air (13-inch, 2017).Processor 1.8GHz intel core i5.Memory 8gb 16000MHZDDR3.Graphics intel HD
    Rep Power
    1
    I can remember, Preview has always opened .jpg files - and continues to do so in macOS Mojave.
    How to get that to work to open jpeg's
    Sorry to Butt in on your posting I have same issue every time I click on the preview icon in the dock it goes to my PDF files, it used to open jpeg but for some reason it don't any longer.
    I have the latest update installed.
    Thank You.
    David
    Passwords should be like a tooth brush renew every three months

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problem with preview
    By moira in forum macOS - Operating System
    Replies: 2
    Last Post: 11-18-2009, 09:53 AM
  2. preview problem
    By habsfan in forum macOS - Apps and Games
    Replies: 0
    Last Post: 07-06-2008, 10:58 PM
  3. Problem with Preview
    By qunal in forum macOS - Apps and Games
    Replies: 3
    Last Post: 10-28-2007, 02:02 AM
  4. Preview App Problem
    By Str1k3r in forum macOS - Apps and Games
    Replies: 1
    Last Post: 07-09-2005, 04:40 PM
  5. preview problem
    By shaun89 in forum macOS - Apps and Games
    Replies: 7
    Last Post: 05-06-2005, 04:22 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •