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  1. #1
    Problem getting e-mail in Apple Mail

    Member Since
    May 07, 2010
    Location
    UK
    Posts
    659
    Your Mac's Specs
    2 21.5" iMacs 2014 OS X 10.14.4, 2010 10.12.6 ; 2 iPhone SE iOS 12.2;1 iWatch_1 4.3.2; 1 Mini iPad
    Problem getting e-mail in Apple Mail
    Until Thursday e-mails to my gmail account were sending and receiving normally. Yesterday I got a message saying "Enter the password for the account “****@gmail.com”. anOpen Safari. I entered my password and then got a message from MacOS (Developer info 'account_support@apple.com') saying it wants to access my Google Account to

    "Read, compose, send and permanently delete all your email from Gmail

    See, edit, download and permanently delete your contacts

    See, edit, share and permanently delete all the calendars that you can access using Google Calendar

    View and send chat messages"

    At the bottom it asks me to "Make sure that you trust MacOS. Is this some kind of scam?

  2. #2
    Problem getting e-mail in Apple Mail
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
    Posts
    4,028
    Your Mac's Specs
    2017 13" MBPro, 2013 13" MBAir, 2010 MacPro, iPhone X
    I have noticed I have had to enter my gmail password a couple of times recently and it did open Safari. I did not get all the other stuff you got and I certainly would not allow any of those actions to occur.

    I do know gmail rolled out a bunch of changes for their gmail service. This may be triggering the need for the password. I just put in the password and when Safari opens - I close it.

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  3. #3
    Are you guys/gals absolutely sure the request to enter the password is coming from google?

    I don't use gmail, but it seems there is something fishy going on.
    I would change my password pronto.

  4. #4
    Problem getting e-mail in Apple Mail
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,175
    Your Mac's Specs
    L2014 Mac mini macOS 14, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    I was asked to enter my gmail password (for Mail) last week, after I updated macOS (to 14.4) I believe. That was all, nothing else came from it.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  5. #5
    Quote Originally Posted by ferrarr View Post
    I was asked to enter my gmail password (for Mail) last week, after I updated macOS (to 14.4) I believe. That was all, nothing else came from it.
    Depends how your gmail account is set up.
    If you log into gmail directly and you are connected with https, then there is probably no problem.
    But what the OP describes is quite different.

    I always get cautious if something unexpected occurs where I'm asked for passwords ior similar that was never asked before.
    These internet scams are getting more and more sophisticated.

  6. #6
    Problem getting e-mail in Apple Mail
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,289
    Until Thursday e-mails to my gmail account were sending and receiving normally. Yesterday I got a message saying "Enter the password for the account
    If you log into gmail directly and you are connected with https, then there is probably no problem.
    But what the OP describes is quite different.

    I always get cautious if something unexpected occurs where I'm asked for passwords ior similar that was never asked before.
    These internet scams are getting more and more sophisticated.
    +1, I'd agree.

    I'd suggest trying to do your gmail email using webmail and do some checking on possible phishing etc. and what the MacOS developer email stuff has to do with anything.


    - Patrick
    ======

  7. #7
    Problem getting e-mail in Apple Mail
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,788
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Yes it sounds a bit suss to me as well. My wife aquired a new iPhone XS in Australia last month and the same thing happened first time she opened Mail. She was asked to enter her gMail accounts (She has three) passwords via Safari on her laptop but, as above, that was all I think. This was the first time I became aware of this new process of logging into Google via Safari so I'm sure that's legit.

    Reading the points listed above though I wonder if they have been recently added? In point of fact they are very similar to the conditions (permissions) that are described whenever I login to a account like Microsoft or Google. Its the "delete" bit that's different and it gives the first impression that Google can do all these things without your permission but these are the actions that we as users perform all the time and if that's what they are referring to it's just bad wording.

    When you substitute "Access" for "Delete" it sounds pretty standard.
    I used to be conceited but now I'm perfect.

  8. #8
    Got me curious.
    I signed up for a gmail account back somewhere around 2003 when one still had to be invited by another user to be able to sign up, but then I never really used it.
    But I tried it right now logging in through Firefox and all I get is the request to enter my password and that's it.
    Firefox happened to be my default browser, maybe that's why nothing different is happening than what I expected.

  9. #9
    Problem getting e-mail in Apple Mail

    Member Since
    May 07, 2010
    Location
    UK
    Posts
    659
    Your Mac's Specs
    2 21.5" iMacs 2014 OS X 10.14.4, 2010 10.12.6 ; 2 iPhone SE iOS 12.2;1 iWatch_1 4.3.2; 1 Mini iPad
    Thanks everyone for suggestions. On my iPhone I use the gmail app instead of Apple mail and all e-mails to and from my gmail account work fine. If there isn't a Mac OS compatible app I may try Thunderbird.

  10. #10
    Problem getting e-mail in Apple Mail
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,289
    If there isn't a Mac OS compatible app I may try Thunderbird.
    Hmmm...??? Apple's Mac OS X Mail.app sure comes to my mind. Is there something wrong with using it???


    - Patrick
    ======

  11. #11
    Problem getting e-mail in Apple Mail

    Member Since
    May 07, 2010
    Location
    UK
    Posts
    659
    Your Mac's Specs
    2 21.5" iMacs 2014 OS X 10.14.4, 2010 10.12.6 ; 2 iPhone SE iOS 12.2;1 iWatch_1 4.3.2; 1 Mini iPad
    Hi Patrick,

    I should have made clear that the problem arises in Apple Mail. I have checked on Apple support and lots of people have had a problem with their gmail accounts since upgrading to 10.14.4. The solution is to delete your account from Mail and then set it up again.

  12. #12
    Problem getting e-mail in Apple Mail
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,289
    Quote Originally Posted by Alwyn View Post
    Hi Patrick,

    I should have made clear that the problem arises in Apple Mail. I have checked on Apple support and lots of people have had a problem with their gmail accounts since upgrading to 10.14.4. The solution is to delete your account from Mail and then set it up again.

    Once again, it seems like some sloppy programming at Apple's end and should have been fixed before 10.14.4. was released as the beta apparently had the problem as well. Not good.

    Anyway did you see the possible fix here:
    Mac Mail App Broken for Some Gmail Users in macOS Mojave 10.14.4
    Wednesday March 27, 2019 4:33 PM PDT by Juli Clover

    Mac Mail App Broken for Some Gmail Users in macOS Mojave 10.14.4 - MacRumors

    Or, can you go back to using an earlier 10.14 version assuming Mail worked with your Gmail account.

    Would you lose all your Gmail email if you delete your account and then set it up again.

    That seems a bit odd that that would fix the problem.

    In the interim, have you tried logging in as a new testuser and see if your same Mail/Gmail account would work??



    - Patrick
    ======

  13. #13
    Problem getting e-mail in Apple Mail
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,788
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    Really I think deleting and reinstalling Gmail is the easiest answer.


    Sent from my iPhone
    I used to be conceited but now I'm perfect.

  14. #14
    Problem getting e-mail in Apple Mail
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,788
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    You don't lose anything by deleting and re setting up gmail. My wife has 3 Gmail accounts (IMAP) and we removed Google from Internet Accounts on her MBP about a month ago due to issues syncing her new iPhone.
    Using the same window we re added it, entered her Google password and all her accounts were added back to Mail. All her messages reloaded then everything was back to normal.
    I used to be conceited but now I'm perfect.

  15. #15
    Problem getting e-mail in Apple Mail
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
    Brentwood Bay, BC, Canada
    Posts
    11,289
    ou don't lose anything by deleting and re setting up gmail. My wife has 3 Gmail accounts (IMAP) and we removed Google from Internet Accounts on her MBP about a month ago due to issues syncing her new iPhone.

    Thanks Rod, but I gather the consequences could be quite different if one was using a POP Gmail account, but I'm not sure.

    And can one archive the old emails to keep them accessible etc. when deleting and restoring a Gmail account???



    - Patrick
    ======

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