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Thread: microsoft word

  1. #1
    microsoft word
    I am trying to install endnote (referencing tool) on my Mac but the installer keeps saying that my Microsoft word is open at the same time and so needs to be closed but I have no open document on word ?

  2. #2
    microsoft word
    pm-r's Avatar
    Member Since
    Oct 16, 2010
    Location
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    11,272
    You may not have any Word document open, but the application probably is.

    If so, the Word.app icon will be showing on your Dock with a small angular mark under it. Right click on it and select the Quit option.

    Then carry on with the endnote installation.



    - Patrick
    ======

  3. #3
    microsoft word
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
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    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    @arisha

    A warm welcome to Mac-Forums.

    What Patrick says is important. All Microsoft Office apps need to quitted for the installer to work. (ie not just Word)

    And to reinforce Patrick's excellent advice, "closing" is not the same as "quitting".

    So, it may well be that you have closed Word or any other Office app, but they all need to be quitted.

    Patrick has told you how to Quit these apps. You could also use the Command plus Q keyboard shortcut; or click on the app, say Word, in the top menu bar and choose Quit from the drop down menu.

    Ian
    Ian

  4. #4
    microsoft word

    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    25,159
    Your Mac's Specs
    iMac, i7 4GHz, 32GB memory, 1TB Blade, OSX 14.4 Mojave,
    And use the Quit command as Ian says. Closing the window via the red dot is not quitting the program.
    Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5
    microsoft word
    Rod Sprague's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    4,770
    Your Mac's Specs
    MacBook Pro Retina 13" macOSX 10.13.3 beta
    The Command Tab option is the one I use because it is so easy and accessible at any time but perhaps it needs a little more explanation.
    When you press the Command and Tab keys you will see a line of active (running) apps. You can now take one finger off the Tab key and the line will remain so long as you keep the command key depressed. If you are using a mouse or the Track Pad you can move the cursor along the line which will highlight each app icon in turn. Now while still holding the Command key press the Q key and that will quit the highlighted app.
    This is an easy, always accessible way of seeing which apps are running and quitting them without opening a window or searching for them on the dock.
    In addition if you quit the Word app this way it will not close if you have any unsaved changes, prompting you to save the document or revert before quitting.
    I used to be conceited but now I'm perfect.

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