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  1. #31
    iTunes cannot sync to XS Max

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    Thank you both, but the point I was trying to make was I didn't want a fully restore of my old phone but just the contact list. What I did was make a backup of my contact list (I deselected the songs, books, etc.) of my old phone with iTunes, then I expected that when I plugged in my new phone, iTunes would give me a chance to restore, fully or partially with a selection, from my previous backup. Tp my surprise, it forced a (full) restore unless I wanted to set it up as a new phone. Although I still got my contact list back, it came with all the old settings of the phone and I needed to re-do it subsequently.

  2. #32
    iTunes cannot sync to XS Max

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    And so, the question is why iTunes did not ask for the categories I wanted to restore before pushing me for a full restore?

  3. #33
    iTunes cannot sync to XS Max
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
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    Your Mac's Specs
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    Because that is how it works. It's all or none. The idea is that your old iPhone was how you liked things, so the backup stores those settings and options. Given that idea, the logical way to transfer from old to new is to have the new have all those same settings and options. Once you have all of that on the new, you can delete/change anything you want to for the new hardware.

    You might look at iMazing. It's not free but it has more options that iTunes does. That doesn't help much now, but it could make the *next* transition easier.
    Jake

  4. #34
    iTunes cannot sync to XS Max

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    My apologies if I may ask another question: I have a video saved on my phone that is too large to be sent to my MBP by e-mail and I backed it up to iCloud. How do I download it from my MBP please? Must I do it via iTunes and how?

  5. #35
    iTunes cannot sync to XS Max
    chscag's Avatar
    Member Since
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    Use Apple Mail Drop instead. That allows attachments up to 5GB.

    Check out the following Apple KB article: https://support.apple.com/kb/PH2629?locale=en_US

  6. #36
    iTunes cannot sync to XS Max
    ferrarr's Avatar
    Member Since
    May 21, 2012
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    You may be able to Airdrop it right to your MBP or device?

    https://support.apple.com/en-us/HT203106


    Bob -

    Sent from my iPad using Mac-Forums
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  7. #37
    iTunes cannot sync to XS Max
    Rod's Avatar
    Member Since
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    You can use Dropbox or Google docs. That just send a link then you download to the Mac via the link. I do this a lot and Dropbox basic is free.


    Sent from my iPhone
    I used to be conceited but now I'm perfect.

  8. #38
    iTunes cannot sync to XS Max

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    I just did it with Airdrop, fast and neat, thanks. Will try other ways suggested and compare the performance later...

  9. #39
    iTunes cannot sync to XS Max

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    Is it possible to use airdrop to transfer an audio file from map to iPhone? It did not seem to work for me. I turned on wi-fi and bluetooth on both devices.

  10. #40
    iTunes cannot sync to XS Max

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    I meant mbp not map in my previous message..

  11. #41
    iTunes cannot sync to XS Max
    ferrarr's Avatar
    Member Since
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    Quote Originally Posted by pettycash View Post
    Is it possible to use airdrop to transfer an audio file from map to iPhone? It did not seem to work for me. I turned on wi-fi and bluetooth on both devices.
    It should work, both devices need to be on and connected to the same wifi network.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  12. #42
    iTunes cannot sync to XS Max
    IWT's Avatar
    Member Since
    Jan 23, 2009
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    Born in Scotland, Worked in Scotland then England, Now live in Wales
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    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
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    FYI, here are the requirements for Air Drop to work:

    https://support.apple.com/en-gb/HT203106
    https://m.imore.com/airdrop

    Ian
    Ian

  13. #43
    iTunes cannot sync to XS Max

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    Thanks

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