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Thread: Ipad 2 Problem

  1. #1
    Ipad 2 Problem

    Member Since
    Jun 26, 2008
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    Ipad 2 Problem
    In 2011 I bought my hubby an iPad A1396. It is running IOS 9.3.5. It will not take any software updates.

    It has started crashing quite often, sometimes 5 times in 15 minutes. Mostly this is with Safari. But it also happens when I attempt to take a video. Sometimes it will not turn completely off. I did read to reset it but it will not reset.

    I think it is just done. It has had little to no usage over the years. I was hoping hubby would take an interest in learning to use a computer. But he said he just is happy without the world of computers, emails, texts and such. Today he suddenly wanted me to find something on the iPad. Of course it crashed. I promised him I would check the forum to see if someone could help me.

    Thanks.

  2. #2
    Why doesn't it want to reset? I have an iPad 2 as well and it is very slow, but it is ultra stable for the one thing I used it for: streaming videos. Doing a full restore might be the best thing to get it back into shape or at least back to what it was when it was behaving.

    While you aren't looking for it, the iPad Mini is around $399 or so and is SO much better than the iPad 2.
    --
    Regards
    ...Ashwin


  3. #3
    Ipad 2 Problem

    Member Since
    Jun 26, 2008
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    Mississippi
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    Your Mac's Specs
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    I don't know why it will not reset. It simply goes black and after a few minutes the apple shows on the screen and it comes back to life.
    Thanks for the tip. I will investigate that.

  4. #4
    Ipad 2 Problem
    pm-r's Avatar
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    I don't know why it will not reset.

    I'm not positive, but I think you may have to turn off "Find My iPad" in order to reset it.


    - Patrick
    ======

  5. #5
    Ipad 2 Problem

    Member Since
    Jun 26, 2008
    Location
    Mississippi
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    Thank you so much Patrick. While I am trying to remedy the situation he can use my 2008 MacBook that is collecting dust.

    Quote Originally Posted by pm-r View Post
    I'm not positive, but I think you may have to turn off "Find My iPad" in order to reset it.


    - Patrick
    ======

  6. #6
    Ipad 2 Problem

    Member Since
    Jun 26, 2008
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    Mississippi
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    Your Mac's Specs
    iMac and Macbook
    Going to attempt a reset. Thought I found it in General settings. It didn't say "reset to factory settings" just simply "reset."
    I also went to diagnostics and the first crash was 7-18-13. "202152.panic.pist". The last says "TWC-iPad_2014-04-01-153124_iPad.plist". The info is probably useless I know.


    In General--I go to the bottom of that page and it says "Reset". Then says "Reset all Settings". Erase All Content and Settings". and a few other choices.

    Do I do the "reset" or
    "reset all Settings" or
    "erase all Content and Settings"

    There is nothing that says "factory settings." Also, he does not have a computer to plus the iPad into so this is being done straight from the iPad.

    I have turned off Find my iPad.


    Thank you.

  7. #7
    Ipad 2 Problem

    Member Since
    Jun 26, 2008
    Location
    Mississippi
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    Your Mac's Specs
    iMac and Macbook
    By golly, I believe the reset went through!
    I had to reset the wireless and sign into messages again.
    It hasn't crashed in 30 minutes. So I would assume this means it worked.

    I am so grateful to all of you who try to help those who are not as knowledgeable.
    Hubby thanks you also.

  8. #8
    Ipad 2 Problem
    pm-r's Avatar
    Member Since
    Oct 16, 2010
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    Brentwood Bay, BC, Canada
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    Quote Originally Posted by pm-r View Post
    I'm not positive, but I think you may have to turn off "Find My iPad" in order to reset it.


    - Patrick
    ======
    Quote Originally Posted by nancyspeed View Post
    Thank you so much Patrick. While I am trying to remedy the situation he can use my 2008 MacBook that is collecting dust.

    YuP!! That sure seems to be the case, at least according to most of these google search hits:
    does one have to turn off "Find My iPad" in order to reset it
    https://www.google.com/search?q=does...hrome&ie=UTF-8


    - Patrick
    ======

  9. #9
    Ipad 2 Problem
    IWT's Avatar
    Member Since
    Jan 23, 2009
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    Born in Scotland, Worked in Scotland then England, Now live in Wales
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    5,443
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    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    Tres bien, Patrick.

    Ian
    Ian

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