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  1. #1
    Missing the File app
    Tomos's Avatar
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    Missing the File app
    Good evening to all.
    I have a iPhone 7 fully updated to the latest iOS 13.
    unable to find the File app its on the iPad but not on phone. I did try a method of selecting a photo from the photo app and select send to but the file app not there?
    Any help Please.
    David.
    David
    Passwords should be like a tooth brush renew every three months

  2. #2
    Missing the File app
    chscag's Avatar
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    Hi David:

    First.... Please post in the correct forum. Not everything belongs in our lounge. Your question belongs here in "iOS and Apps".

    As to your question, if you have updated to the latest version of iOS 13, the Files app is placed on your screen. You might have several screens of apps, so be sure to check each one.

  3. #3
    Missing the File app
    Tomos's Avatar
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    Thanks for the reply sorry for being in the wrong place.
    To your reply the File app is not on any of the three screens.
    David
    Passwords should be like a tooth brush renew every three months

  4. #4
    Missing the File app
    chscag's Avatar
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    Are you running the latest version of iOS 13? It should be 13.3.

  5. #5
    Missing the File app
    IWT's Avatar
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    Hi David

    Try this to add the Files app to your iPhone:

    1. Open Photos app on iPhone
    2. Tap on any photo on the screen.
    3. Tap on the Share icon at bottom of screen (looks like a square box with an arrow sticking out of it)
    4. You should see a number of options. Scroll through these till you see "Save to Files". Tap on it.
    5. Select location for this - in your case "On My Phone".

    This should have created a Files app icon on one of your screens. Let us know if success or failure please.

    Ian
    Ian

  6. #6
    Missing the File app
    pm-r's Avatar
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    Quote Originally Posted by Tomos View Post
    Good evening to all.
    I have a iPhone 7 fully updated to the latest iOS 13.
    unable to find the File app its on the iPad but not on phone. I did try a method of selecting a photo from the photo app and select send to but the file app not there?
    Any help Please.
    David.

    Maybe try this suggestion from this webpage:
    Use the Files app on your iPhone, iPad, or iPod touch
    Use the Files app on your iPhone, iPad, or iPod touch - Apple Support


    - Patrick
    ======

  7. #7
    Missing the File app
    Tomos's Avatar
    Member Since
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    Many thanks to all.
    Are you running the latest version of iOS 13? It should be 13.3. Yes
    Ian your input regarding
    1
    . Open Photos app on iPhone
    2. Tap on any photo on the screen.
    3. Tap on the Share icon at bottom of screen (looks like a square box with an arrow sticking out of it)
    4. You should see a number of options. Scroll through these till you see "Save to Files". Tap on it.
    5. Select location for this - in your case "On My Phone".
    Tried that the options I get are Air Drop/Messages/Mail/Notes/Whats app/Reminders/More with three dots.
    Sorry to say no Files showing up.

    Last night I was browsing through the iphone7 and if I drag the screen from the top the Files are there . But these are also there there / Photos/Notes/safari/whatsapp/FaceTime/camera.
    Thanks David.

    Sorry guys. All found when I select the method that Ian gave if I scrolled that scree up there are load of options there.Thank You so much for your time all down to me never thought that it was like that.
    What made me look my wife's iPad had that option so went back to the iPhone and there it is.
    Once again many thanks and Sorry if I wasted your time.
    David
    Last edited by Tomos; 01-22-2020 at 04:50 AM. Reason: Update
    David
    Passwords should be like a tooth brush renew every three months

  8. #8
    Missing the File app
    chscag's Avatar
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    Thanks for posting back and letting us know.

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