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  1. #1


    Member Since
    Sep 06, 2008
    Posts
    811
    Your Mac's Specs
    13" MBP - 2.7 Ghz, Intel Core i7, 8GB RAM.
    Rep Power
    0
    iPhone 11: Photos didnít transfer from iCloud Restore
    A restore from my iPhone 6 to 11 Pro did not transfer ANY photos or videos over despite ticking Photos to ĎOní in iCloud settings. Is there a way to now to get them transferred over, specifically saving my custom photo albums as well? Thanks.


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  2. #2

    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
    Posts
    5,487
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
    Rep Power
    14
    Have a look at this article and particularly note that downloading photos and videos from iCloud as part of a Restore can take some time;. About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup - Apple Support


    Sent from my iPhone using Mac-Forums
    I used to be conceited but now I'm perfect.

  3. #3

    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    7,014
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone 11 Pro, an iMac, plus ATVs, AWatch, MacMini
    Rep Power
    27
    That same slow transfer works both ways, so I hope you had turned on iCloud sync on the 6 early enough to let all the pictures transfer to the cloud before you did the transfer. I had an instance a few months ago where 9000 images took three weeks to complete the sync.
    Jake

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