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  1. #16
    Mail Delete Not Syncing
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Keller, Texas
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    Well, obviously something has changed otherwise your mail would sync as before. Sorry, I'm out of ideas. Perhaps someone else can think of something that will help.

  2. #17
    Mail Delete Not Syncing
    ferrarr's Avatar
    Member Since
    May 21, 2012
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    Pawtucket, RI, US
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    L2014 Mac mini macOS 15, iPhone 8+ iOS 13, 12.9" iPad Pro 1 iPadOS 13,  Pencil 1
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    It's hard to see, without being in front of the computers.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  3. #18
    I agree something has changed, but it seems to me that something has become corrupted. Problem is, I don't know the innards of apple mail well enough to determine what might be zotted and needs replacement. Any guidance along those lines? It does seem that the problem is with the app itself or one of its associated modules.

  4. #19
    Mail Delete Not Syncing
    pm-r's Avatar
    Member Since
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    That sure seems like a weird problem, and I'm not familiar with or use iPhones or syncing, but here's an almost similar situation with a matching weird solution you might want to have a read and at least give it a try:
    Outlook (Hotmail) emails not syncing/deleting from iPad
    Outlook (Hotmail) emails not syncing/dele… - Apple Community

    BTW: Have you tried sending yourself an email and then deleting it to see or check if it works/syncs and deletes etc. properly, as maybe there is something goofy was some of the recent emails themselves preventing things from working properly.

    Just a thought but maybe worth checking.



    - Patrick
    ======

  5. #20
    Mail Delete Not Syncing
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
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    5,484
    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
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    Without reading back through all of the previous posts I assume you have tried deleting the Hotmail account from AM Accounts and re installing it. If you haven't tried it it's worth a shot. It's one of those things that shouldn't really make any difference but sometimes does.
    I have both a Hotmail and an @live.com account which are merged and they are "Exchange" accounts I take it yours are the same. Sometimes reinstalling email accounts changes the ports used and although i don't fully understand this it has been known to fix things in the past.
    Lastly as stated in the link I posted do have a look at Mail Preferences > Accounts > Mailbox Behaviors and Server Settings. Ensure they are the same as your older device.
    I used to be conceited but now I'm perfect.

  6. #21
    Problem fixed. I removed the account from my Mac and added it back in. Problem went away.
    Doesn't make a whole lot of sense, but I'll take it.

  7. #22
    Mail Delete Not Syncing
    pm-r's Avatar
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    Oct 16, 2010
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    Quote Originally Posted by rexcsmith View Post
    Problem fixed. I removed the account from my Mac and added it back in. Problem went away.
    Doesn't make a whole lot of sense, but I'll take it.

    Good to hear, let's hope the fix sticks.


    - Patrick
    ======

  8. #23
    Mail Delete Not Syncing
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Keller, Texas
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    59,047
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    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
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    Quote Originally Posted by rexcsmith View Post
    Problem fixed. I removed the account from my Mac and added it back in. Problem went away.
    Doesn't make a whole lot of sense, but I'll take it.
    Good to hear. Sometimes a fresh installation of an ailing app fixes the problem. Thanks for posting back and letting us know.

  9. #24
    Mail Delete Not Syncing
    Rod's Avatar
    Member Since
    Jun 12, 2011
    Location
    Melbourne, Australia and Ubud, Bali, Indonesia
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    Your Mac's Specs
    2015 MacBook Pro Retina 13" macOSX 10.15.1
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    Yes, that's great news, as stated I dont know why this works sometimes (I'm not that much of a techie) I just know that it does. The same method sometimes works for network profiles. If youve had one for a long while and suddenly start having unexplained problems just going to Network Preferences and creating a new Location (Name) and Network Name then let the Connection Wizard do its thing and presto (sometimes) the problem is fixed. Its so easy to do its always worth a shot.
    I used to be conceited but now I'm perfect.

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