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  1. #16
    Why is logging into the MacForums iOS app so difficult?
    ferrarr's Avatar
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    Quote Originally Posted by Rod Sprague View Post
    Well here it is, the next day. I attempted to login numerous times last night with different browsers on different devices and eventually tried to change my password using the "forgot my password" option. I received the temporary password via email, I copied the password to the clipboard and attempted to login only to receive the same message and this is my real complaint, I got the "Your User Name or Password is incorrect and you have used up your quota of unsuccessful login attempts."
    What quota? I got this repeatedly after the first unsuccessful attempt. Was I supposed to wait 15min after I received the emailed password? Perhaps thats where i went wrong. If so this is a glitch. If you have forgotten a login password and you enter the forgot password once and get locked out then press the Forgot Password button and receive a new one you should be able to use it straight away, if not then the email should inform you of this.

    I'm all for security but this is ridiculous. What is a quota of one about? Then i have to wait 15 min before trying again. I could understand three attempts but one?
    This morning on Chrome I managed to log in first try with the emailed password so now I'm going to try creating a new password from my settings page, back to square one.

    I'm beginning to wonder if some of the OP's that never reply to our answers have gotten stuck in the same loop and gave up. I did last night.
    A few months ago I was having an issue logging in as well. I must have used "forgot my password" 10 or more times. I realized when doing it, Safari was automatically filling in my login name in the "New Email" box, or it was filling in my email address in the "Login Name" box, I forget which. So, make sure you double check each box, before you submit the page.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  2. #17
    Why is logging into the MacForums iOS app so difficult?
    chscag's Avatar
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    Safari will fill in whatever information it currently has stored in your Keychain. Like Bob stated above, it sometimes will fill in old data you have there like your email address instead of your user name, or subsequently an older password.

    Everyone who uses Safari or another browser that accesses Keychain data to store passwords and the like, should go through what's stored in the Keychain and remove anything that is no longer applicable. It's easy to do with Safari but may be a bit more involved with other browsers.

  3. #18
    Why is logging into the MacForums iOS app so difficult?
    ferrarr's Avatar
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    Now I can’t login using the MF app. Time to delete it, it’s not worth the aggravation.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  4. #19
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    This was this morning's offering from the MF app on my iPhone. On opening it told me I did not have permission to post. Suggested I login. Settings menu seemed to indicate I was already logged in as only sign out option was available. On closing that menu login window appears with user name and password already filled, clicking login produces the below response.

    9D325A97-7D60-415F-8545-A31BFB03E813.png
    I used to be conceited but now I'm perfect.

  5. #20
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    PS had the same issue on my iPad last night. As it stands the app is useless. It is a pain for me because I often find myself away from home in airports and waiting rooms of various sorts and the mobile app provides me with a constructive pastime that works on the small screen of an iPhone.
    I used to be conceited but now I'm perfect.

  6. #21
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    Same problem on Firefox on MBP now as well although working on Firefox on iPhone, (source of the previous two posts). I'm giving up for now.
    I used to be conceited but now I'm perfect.

  7. #22
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    Just one last word on the topic. Since it may be difficult to gauge how many people are effected by the login issue I would suggest, for those who can read threads, if not post to the topics, that they contact MF's by posting to our Facebook page. Log into Facebook | Facebook
    I used to be conceited but now I'm perfect.

  8. #23
    Why is logging into the MacForums iOS app so difficult?
    chscag's Avatar
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    Well, I don't know what to tell you guys. I tried again logging out and then logging back in to the mobile Mac-Forums app, and no problem whatsoever. I did it several times to make sure. I even logged into the Admin Control Panel without any difficulty.

    I wish I knew what was going on with the mobile app. Maybe if Nick reads this thread, he can get our programmer to look at things to see if he can find anything that's not working right.

    About the only thing I don't like about the mobile app, is the amount of ads that I have to wade through at the opening of the app. However, after that, the ads disappear.

  9. #24
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    I have been very careful to prevent browsers from auto filling the password from previous logins by cutting and pasting the password into the box rather than allowing the stored password to fill. I have also deleted all the stored old passwords from Keychain as well as Safari and Firefox. The stored passwords now match my Enpass password for this site but at the moment only Safari on MBP and Firefox on iOS are working.
    Where are you Nick?
    Anyhow I still have Safari on MBP so I guess that's better than nothing.
    I used to be conceited but now I'm perfect.

  10. #25
    Why is logging into the MacForums iOS app so difficult?
    ferrarr's Avatar
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    Quote Originally Posted by chscag View Post
    Well, I don't know what to tell you guys. I tried again logging out and then logging back in to the mobile Mac-Forums app, and no problem whatsoever. I did it several times to make sure. I even logged into the Admin Control Panel without any difficulty.

    I wish I knew what was going on with the mobile app. Maybe if Nick reads this thread, he can get our programmer to look at things to see if he can find anything that's not working right.

    About the only thing I don't like about the mobile app, is the amount of ads that I have to wade through at the opening of the app. However, after that, the ads disappear.
    I didn’t log out, I only opened the app, and it gave me the same warning Rod posted in post #19.

    I can use Safari on my iPad, so it’s no bigg deal for me. I would never try to use this site/app on my phone.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  11. #26
    Why is logging into the MacForums iOS app so difficult?
    chscag's Avatar
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    I can use Safari on my iPad, so it’s no big deal for me. I would never try to use this site/app on my phone.
    I have to agree about using the app on an iPhone as it's just too difficult to move around the smaller screen. But I suppose if you own an iPhone XsMax it would be better. If you have a large enough screen on your iPad, then it really becomes a matter of choice whether to use the iOS app or Safari.

    My iPad Pro is WiFi only so if I'm out and about, then I have no other choice but to use the app on my iPhone. Trying to do the forums using Safari on an iPhone is even worse.

  12. #27
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    Yes, I think that's where the app really shines. You can see the whole page at a decent size.
    I used to be conceited but now I'm perfect.

  13. #28
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    As usual there is an upside to all this frustration. I lost a whole post I had written on this thread because I thought my little clip board manager would have retained it because I'd copied it just in case I got logged out or something. Then discovered the app had not launched at startup. So I'd accidentally overwritten it with the password I was using to attempt login.
    Anyhow I went to the Mac App Store and got a really good, free clip board manager called CopyClip.
    It can retain 80 plus clipboard notes and display as many of those as you like from a menu bar icon. It's economical on resources, allows you to blacklist specific apps and launches at startup.
    I'm not sure how many people use on of these things but I couldn't live without one. I used to get so tired of accidentally overwriting something I later wanted on the clipboard.
    I used to be conceited but now I'm perfect.

  14. #29
    Why is logging into the MacForums iOS app so difficult?
    IWT's Avatar
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    I'm not sure how many people use on of these things
    I do, Rod. Wouldn't be without one. For years now, I have used Jumpcut (free). You can purchase high-end clipboard managers for Advanced/Heavy users. They have far more functions than I need or could cope with.

    Ian
    Ian

  15. #30
    Why is logging into the MacForums iOS app so difficult?
    Rod's Avatar
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    I used to be conceited but now I'm perfect.

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