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  1. #1
    New iPad 6 - Mail screen set up issues

    Member Since
    Jan 13, 2014
    Location
    Vancouver
    Posts
    149
    Your Mac's Specs
    MacBookPro 15", Original iPad, iPad 6, iPhone 5
    New iPad 6 - Mail screen set up issues
    Hi,
    I recently got a new iPad 6 (it's tiny) iOS 12.1.4 and Mail is working fine, but about 1/3 of the screen is taken up with the list of folders: in box, sent, etc. That doesn't leave much for the actual email. When I zoom the email so I can read it, it doesn't all fit, wide-wise. On my iPhone the list of folders disappears and I can read just the email. I can't find the place to change it like the iPhone or I can't see how to swipe or make the list of folders disappear.

    I tried the Gmail app and it's even worse - so much of the screen taken up by the list.

    I have read up but no one else seems to have his issue. This leads me to believe it's just an obvious setting somewhere that I am missing.

    Any clues for me? Thanks.

    Diane

  2. #2
    New iPad 6 - Mail screen set up issues
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,859
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    I just checked my iPad (I have the 10.5" iPad Pro) to see if I have the same problem you're experiencing. My Mail folders appear on the left side of the screen under the title ("Mailboxes") which leaves a rather large area to open and read the mail on the right side.

    I likewise could see no way to change how the mail and mail folders appear. However, I believe it adjusts itself according to the size of the screen which is why it acts differently on your iPhone.

  3. #3
    New iPad 6 - Mail screen set up issues
    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, US
    Posts
    6,220
    Your Mac's Specs
    L2014 Mac mini macOS 14, iPhone 8+ iOS 12, 12.9" iPad Pro 1 iOS 12, Pencil 1
    How are you holding the iPad? Portrait or landscape? Have you tried the other way?


    Bob -

    Sent from my iPad using Mac-Forums
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  4. #4
    New iPad 6 - Mail screen set up issues
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,859
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    How are you holding the iPad? Portrait or landscape? Have you tried the other way?
    Good one Bob. I didn't think of mentioning that to Diane. That could be why she can't see the mail. I always use my iPad Pro in Landscape mode simply because I have the Apple keyboard attached at all times.

  5. #5
    New iPad 6 - Mail screen set up issues

    Member Since
    Jan 13, 2014
    Location
    Vancouver
    Posts
    149
    Your Mac's Specs
    MacBookPro 15", Original iPad, iPad 6, iPhone 5
    Ha! Yes, that's it indeed. Thanks, now I won't have to get new glasses yet! Just hold it like the iPhone and you get the iPhone configuration! I would never have thought of that also because of the the case/stand I use.

    Thanks.

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