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  1. #1
    iPad apps frozen

    Member Since
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    iPad apps frozen
    The iPad itself is not frozen, but three apps are - DropBox, Google and Skype. I tried to update them, but they went so far and no farther. I also tried deleting them so as to then re-download them, but they would not delete, either. Any suggestions, please? I have kept the iOS software up to date (version 9.2).

  2. #2
    iPad apps frozen
    lclev's Avatar
    Member Since
    Jul 24, 2013
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    Ohio (USA)
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    You do not say what model you have. But have you tried powering it off and then on again? If that does not work you could try resetting it. Check out this link for instructions plus some other tips:

    http://www.imore.com/how-to-restart-reset-iphone-ipad

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  3. #3
    iPad apps frozen

    Member Since
    Mar 18, 2009
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    Thank you, Lisa.
    I simply turned it off, left it for a few minutes, turned it on again, they had disappeared, and I could then re-download them without any problem! And incidentally, it is an iPad 2.
    Regards,
    Clyde.

  4. #4
    iPad apps frozen
    RadDave's Avatar
    Member Since
    Jan 20, 2012
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    Quote Originally Posted by pilgrim1936 View Post
    Thank you, Lisa.
    I simply turned it off, left it for a few minutes, turned it on again, they had disappeared, and I could then re-download them without any problem! And incidentally, it is an iPad 2.
    Hi Clyde - Lisa has already helped to solve your issue - but below is a set of steps that I've often left for posters confronting non-responding apps - you can start at the top or just do a 'Reset' since nothing on your iPad will be disturbed. Dave

    When an app (or several) are misbehaving, I usually go through the following steps:

    1. Force Close - open the multi-tasking bar (double tap the 'home buttom’) - iOS 8.x/9.x - find the offending app - then press and drag to the top of the screen - return to the home screen & try again.

    2. Restart - press & hold the 'Sleep/Awake' (a.k.a. power) button until a red slider appears (may take a few seconds) - move the slider to turn off the iPad; then press & hold the same button until the Apple logo appears - wait for a restart.

    3. Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears (this may take longer); release the buttons and the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.
    If you are helped, increase the reputation of the poster -

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