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  1. #1
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
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    Mid 2010 MBP 13, 8 gig mem, 2 int disks 500gig SSD, 1Tb SSHD . 2010 iMac, 8 gig, 2 Tb SSHD
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    Epson Stylus Photo R2000 connect problem?
    I have an Epson Stylus Photo R2000 printer connected to my router by Ethernet. It has been operating from both my iMac (late 2009 running 10.13.6) and my MacBook Pro (mid 2010 running 10.13.6) Both are Ethernet connected to the same router.

    This morning I wanted to print a PDF from the MBP and it came up that the printer could not be found. I tried it from the iMac and it was seen OK and ready to print and has printed off the web page I wanted.

    I have tried turning the printer off/on and it is still not seen. I have tried rebooting the MBP, same result, no printer.

    I then deleted the printer and adding it again using the System Preferences, but the printer was not seen by the MBP. I had to manually type in the printer address on the 'Add' window 'IP' button. That was accepted and now shows in the 'Printers' window in the Sys References, Printers & Scanners.

    The system still can't see the printer. I checked to see if there are any new drivers, but it seems to be using the Apple driver.

    Below shows the printer in 'in use' but it isn't. The last print has finished and there is nothing in the print queue.

    Any ideas please folks?

    Edit. : - I almost forgot to say that I have also tried the connection with both the printer and the MBP using WIFI. Still no connection. It has worked fine on the WIFI connection before.
    Attached Images Attached Images
    Last edited by Jonzjob; 05-23-2020 at 08:14 AM.
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  2. #2
    Epson Stylus Photo R2000 connect problem?
    badshoehabit's Avatar
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    Aug 02, 2011
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    Your Mac's Specs
    MBP Retina mid 2015 15.4" 16GB 2.5 GHz OS Catalina; iPhone 7 128gb; iPad Mini 2, 32gb
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    10
    Is the message showing in the Default Printer menu significant maybe? See if anything else listed there - ie, the correct name of the printer.
    Is the dock showing the printer in use? Try another print and open from the dock, maybe there is a job you can cancel.

    Sometimes feel like throwing my printer out the first floor window...

    What my system preferences show. Screenshot 2020-05-23 at 14.36.54.jpeg
    Sue

    If the shoe fits, buy it in every colour.

  3. #3
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
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    Your Mac's Specs
    Mid 2010 MBP 13, 8 gig mem, 2 int disks 500gig SSD, 1Tb SSHD . 2010 iMac, 8 gig, 2 Tb SSHD
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    I took the name I entered for the printer from the name on the iMac so that should be correct.

    I opened the printer queue from Sys Preferences and there was a job showing. I deleted that but it still doesn't print. I did a CMD/P to start a print and since I have reloaded the printer after the delete it shown a different window with what seems like less options. I hope to have bodged them together below? The top one is from the MBP the lower one from the iMac

    No chance of throwing it out of a first floor window as we have a bungalow But I suppose the flat roof over the kitchen would do the trick?
    Attached Images Attached Images
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  4. #4
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
    Member Since
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    Your Mac's Specs
    Mid 2010 MBP 13, 8 gig mem, 2 int disks 500gig SSD, 1Tb SSHD . 2010 iMac, 8 gig, 2 Tb SSHD
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    Rather than try to fercle with the above reply.

    This is what the print window used to look like. It's taken from the iMac. Now on the MBP there are no options for the printer and I have no idea how to get them back?

    Sorry, but my brain cell is getting very confused here

    Something else I have just found is that on the MBP, if I select Settings on the print queue window I don't have the 'Utilities' option that I have on the iMac. I am sure that they were there before.
    Attached Images Attached Images
    Last edited by Jonzjob; 05-23-2020 at 10:35 AM.
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  5. #5
    Epson Stylus Photo R2000 connect problem?
    ferrarr's Avatar
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    May 21, 2012
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    Pawtucket, RI, U.S.A.
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    Your Mac's Specs
    L2014 Mac mini macOS 15, iPhone 11 iOS 13, 1st Gen 12.9" iPad Pro iPadOS 13
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    16
    Did you restart the Mac that was not seeing the printer? Sometimes this happens on our home network, but usually with a winOS PC.
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.
    PS: When there is an accident or error, is the tool to blame or is the fool to blame?

  6. #6
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
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    Your Mac's Specs
    Mid 2010 MBP 13, 8 gig mem, 2 int disks 500gig SSD, 1Tb SSHD . 2010 iMac, 8 gig, 2 Tb SSHD
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    Yes Bob, it was the MBP that's the problem and I did a reboot on it.

    This is very strange, because it happened all of a sudden. Nothing on the MBP had been changed since the last print as far as I am aware.
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  7. #7
    Epson Stylus Photo R2000 connect problem?
    Dittoman1's Avatar
    Member Since
    Dec 20, 2013
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    Chalfont, PA
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    Your Mac's Specs
    MacOS Catalina MacBookPro Retina,15 inches Late 2013 Processor 2.3GHz Intel Core i7. Memory 16GB,
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    I have the same problem since upgrading modem and printer is not recognized . Iw will only work if I connected it with USB. Says Router/Access Point channel conflict has been detected. Change the wifi name didnt help. Internet provider suggest I should erased the modern and start from stratch...no way . I have to use USB if I need something to print
    Thanks in Advance
    Ron

  8. #8
    Epson Stylus Photo R2000 connect problem?
    pm-r's Avatar
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    When you select the Printer Pref Pane in the System Preferences and then click the "+" to add a printer, does the name of your printer show up there either by bonjour or whatever??? It should if everything is working properly.

    Give it a few minutes if needed.




    - Patrick
    =======

  9. #9
    Epson Stylus Photo R2000 connect problem?
    pm-r's Avatar
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    Internet provider suggest I should erased the modern and start from stratch...no way . I have to use USB if I need something to print
    In your System Preferences, select Printers pref pane, select printer in left column, right-click it and select "reset printer settings" or similar, and follow directions.





    - Patrick
    ======

  10. #10
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
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    Quote Originally Posted by pm-r View Post
    When you select the Printer Pref Pane in the System Preferences and then click the "+" to add a printer, does the name of your printer show up there either by bonjour or whatever??? It should if everything is working properly.

    Give it a few minutes if needed.




    - Patrick
    =======
    When I go into the Sys Pref and try to add a printer after I deleted it, click on the '+' and nothing shows in the Printer Pref Pane Patric. So I don't get and choice of Bonjour or anything. That is why I tried the manual approach. I have to admit that I had forgotten the Bonjour name. I never could remember anything French and it was very difficult living there for so long Only kidding?
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  11. #11
    Epson Stylus Photo R2000 connect problem?
    ferrarr's Avatar
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    You may need to do a "power cycle" with your home network.

    This is an old article,How to Power Cycle your Modem and Router - Digital Inspiration, but it's still relevant today.
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.
    PS: When there is an accident or error, is the tool to blame or is the fool to blame?

  12. #12
    Epson Stylus Photo R2000 connect problem?
    pm-r's Avatar
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    Try going to Epson's support site and see if you can find their method for resetting the printer.

    If i recall it was something to do with holding some button as well as unplugging the power cord but it had to be done in some certain order.

    Or maybe you could set up printer sharing in the Mac it actually works from. Maybe the other Mac could then see it.




    - Patrick
    ======

  13. #13
    Epson Stylus Photo R2000 connect problem?
    Jonzjob's Avatar
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    Mid 2010 MBP 13, 8 gig mem, 2 int disks 500gig SSD, 1Tb SSHD . 2010 iMac, 8 gig, 2 Tb SSHD
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    I don't think that it's the router Bob because the iMac is plugged into the same router.

    Our system is all Ethernet connected. The iMac, printer and MBP are all connected via ethernet and the printer isn't plugged directly into either Mac, just into the router via the ethernet cable.

    As an alternative all can be connected to the router via WIFI. The iMac still works with the printer on that but the MBP doesn't.

    There have been no updates before the problem occurred, it just suddenly happened for no apparent reason?

    I have also now done a power on reset and it's still the same I'm afraid.
    John.
    Never forget that you are unique, just like everyone else.
    http://johnamandiers.wix.com/johns-w-o-w-1
    MBP and iMac on High Sierra.

  14. #14
    Epson Stylus Photo R2000 connect problem?
    ferrarr's Avatar
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    Your Mac's Specs
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    Did you see this, If you can'''t print from your Mac or iOS device - Apple Support, and go through all suggestions listed there?
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.
    PS: When there is an accident or error, is the tool to blame or is the fool to blame?

  15. #15
    Epson Stylus Photo R2000 connect problem?
    pm-r's Avatar
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    Did you try my suggestion i posted in #12 of trying Printer Sharing in System Preferences -> Sharing and is the printer showing up there and what does it say about it, and can other computers print to it according to it's availability?

    Also, are you still getting the notice that it is in use??? You will have to get rid of that before you can do any printing, at least from that Mac where it shows up.

    You may want to try shutting everything down and then booting each one separately, and try again if you have already tried that.





    - Patrick
    ======

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