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  1. #1
    "No service" indicated, but I still have service.
    I have a strange problem that I don't understand. The answer is probably simple, and has been asked before, but I couldn't find it. The symbol in the upper left hand corner of my iPad Pro that indicates the strength of the wireless connection usually has the name of my ISP next to it. Recently it has been showing "no service", even though the symbol indicates that it is connected at full strength (all three lines lit). The WiFi settings indicate that I am connected to my router, and I can access the Internet, both through my iPad, and through my desktop, which is connected to the same router by a cable. In other words, everything is working fine, except for the "no service" message. I didn't let it bother me, since everything worked, until I tried to connect a wireless printer to the router, and it wouldn't connect. I'm wondering whether the problem with the printer might be related to the "no service" message on my iPad. Does anyone have any ideas on what may be causing the message?

  2. #2
    Is this a Cellular iPad? If so, it shouldn't be the ISP name but rather your carrier name (AT&T, Spring, Verizon, T-Mobile) that should be listed. If it's a pure WiFi-only iPad, then you only get the WiFi icon, you do not get the SSID of the network you are connected to.
    --
    Regards
    ...Ashwin


  3. #3
    Quote Originally Posted by Raz0rEdge View Post
    Is this a Cellular iPad? If so, it shouldn't be the ISP name but rather your carrier name (AT&T, Spring, Verizon, T-Mobile) that should be listed. If it's a pure WiFi-only iPad, then you only get the WiFi icon, you do not get the SSID of the network you are connected to.
    It's cellular, but in my case, my ISP and my carrier are the same (Vodafone). It's not the SSID, but simply "Vodafone" that appears next to the network indicator.

  4. #4
    Gotcha. I just wanted to clarify that before answering. Since you have a cellular iPad, you can connect to either cellular or Wifi or to both of them at the same time. On a Mac, when you have the option of connecting to multiple network types, you can order them to decide on priority. On iOS, you can't control it yourself, but my guess is that it defaults to using WiFi if available since it's faster and falls back to cellular when WiFi isn't available and if neither is available/connected you get an error.

    In your case, it looks like the cellular connection isn't working for whatever reason, but since you have the WiFi connection, everything is working as it should.

    You can confirm this hypothesis by turning off the WiFi and now you will no connection and thus none of the apps will work. If that is the case, you might want to call up Vodafone to see what happened to your connection/account.
    --
    Regards
    ...Ashwin


  5. #5
    I tried turning off the WiFi, as you suggested, and there was no Internet connection, so that seems to be the reason for the "No service" message. Since that's the case, it is unrelated to my printer problem. Maybe just a bad WiFi connection where the printer is, although the iPad works fine there.

    Thanks for your help.

  6. #6
    I have a wireless printer as well and the room it is in is the farthest corner away from the router in the basement and it often loses the connection while my iMac sitting in the same room functions without any problems. The computers and handheld devices just seem to have much better wireless receivers than what's in the printers.

    I ended up getting a repeater and putting it in that room to make the printer happy and also to get better coverage for the 2nd floor and that seems to have solved the issue.

    All WiFi devices are NOT created the same and each one will handle signal quality/interference differently.
    --
    Regards
    ...Ashwin


  7. #7
    You are definitely correct. WiFi devices are not all created equal.

  8. #8
    "No service" indicated, but I still have service.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,872
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Welcome to our forums.

    Glad to see that your problem has been resolved. By the way, I like your user name. I wonder how many folks really know what it means and where it came from? (your spelling is different from the original)

  9. #9
    "No service" indicated, but I still have service.
    IWT's Avatar
    Member Since
    Jan 23, 2009
    Location
    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
    5,526
    Your Mac's Specs
    Late 2015 5K 27-inch Retina iMac, 4GHz i7, 32GB RAM, 1TB Flash Drive, macOS High Sierra 10.13.6
    Like Amadeus.

    Ian
    Ian

  10. #10
    Quote Originally Posted by chscag View Post
    Welcome to our forums.

    Glad to see that your problem has been resolved. By the way, I like your user name. I wonder how many folks really know what it means and where it came from? (your spelling is different from the original)
    Yes, I know what it means. It comes from the Bible. Both the gospel of Luke and the book of Acts were originally letters written to a man of that name. I originally chose it for a Christian forum I used to be on, and have mostly stuck to it since, wherever I am. As for the spelling, the original spelling was in Greek, what I use is a transliteration. I'm from Iceland, and "Theofilus" is the transliteration used in Icelandic. It's spelled "Theophilos" in English, but PH doesn't represent the F sound in Icelandic, so we just use an F. The original Greek uses the single letter phi to represent the sound. It would be more difficult to pronounce in Icelandic if it had an O instead of a U.

  11. #11
    "No service" indicated, but I still have service.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,872
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Thanks for the explanation. By the way, your English is excellent.

  12. #12
    Thank you. I lived in Oklahoma for 13 years (aged 4-17), where my father taught at the University of Tulsa.

  13. #13
    "No service" indicated, but I still have service.
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,872
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    That explains the excellent English. So I guess you're really half Okie and half Icelandic. Glad to have you as a member of our forums. In all my travels while in the military I have never been to Iceland. My friends who were stationed there always said how much they enjoyed their stay and how beautiful a country it is.

  14. #14
    Quote Originally Posted by chscag View Post
    That explains the excellent English. So I guess you're really half Okie and half Icelandic.
    Both of my parents are Icelandic but, figuratively speaking, you could say that. In some ways, I'm probably more Okie than Icelandic.

    Quote Originally Posted by chscag View Post
    Glad to have you as a member of our forums. In all my travels while in the military I have never been to Iceland. My friends who were stationed there always said how much they enjoyed their stay and how beautiful a country it is.
    I got to know a few people from the base. Were your friends' names either Cooper, Anderson or Buss?

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