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  1. #1
    Printing greetings cards within Adobe Illustrator and MacBook Air
    Hi guys,

    I'm new to all of this so wanted to ask for advice; and what better place?!

    I am trying to print greetings cards on ready made 5 x 7 pre-scored card from Adobe Illustrator.

    I have set my work space to 10 x 7, so naturally, I'd hope that this would print perfectly from within Illustrator on my Epson XP 345.

    Having tried to print the document, it prints across half of the page and does not fit the paper as I think I've set it to?

    Thanks in advance,

    Dave

  2. #2
    Printing greetings cards within Adobe Illustrator and MacBook Air
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    1,461
    Your Mac's Specs
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Mojave; iPhone 7 128gb; iPad Mini 2, 32gb
    I tie myself in knots trying to print cards the right way, especially double sided and always do a trial run on plain paper to avoid wasting specialist card etc.

    Suspect it's to do with print orientation. What shows on the print previews screen? Are you printing portrait or landscape; do you get to choose? I don't use Illustrator but the process must be similar to creating and printing a card in Photos. Screenshots here, from Photos and using a Canon printer, show correct alignment when choosing landscape mode - and incorrect when portrait is selected. Orientation choice is shaded on the photo.

    Landscape mode = correct orientation

    Screen Shot 2018-03-09 at 17.22.42.jpg

    Portrait mode - incorrect orientation leads to print halfway over page.

    Screen Shot 2018-03-09 at 17.23.32.jpg
    Sue

    If the shoe fits, buy it in every colour.

  3. #3
    Screen Shot 2018-03-09 at 17.35.41.png

    So the above is what I'm setting everything as.

    I would have thought it would print like the print preview however it actually comes out across half the page and nowhere near the size?

  4. #4
    Printing greetings cards within Adobe Illustrator and MacBook Air
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    1,461
    Your Mac's Specs
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Mojave; iPhone 7 128gb; iPad Mini 2, 32gb
    A few suggestions: try changing the scale to 100% instead of Scale to Fit; also try changing the orientation just to see if it makes a difference; feed the paper in widest side first or if already doing that, try shorter side.

    Trying same as you, choosing 5 x 7, and I get much the same result. Stumped...

    Screen Shot 2018-03-09 at 19.38.21.jpg

    Screen Shot 2018-03-09 at 19.38.31.jpg
    Last edited by badshoehabit; 03-09-2018 at 03:42 PM.
    Sue

    If the shoe fits, buy it in every colour.

  5. #5
    Tried to adjust to 100% and also have the issues with half printing on the page.

    Unable to print landscape as the size of the card is too wide for the printer.

    Absolutely stumped

  6. #6
    Printing greetings cards within Adobe Illustrator and MacBook Air
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    1,461
    Your Mac's Specs
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Mojave; iPhone 7 128gb; iPad Mini 2, 32gb
    What size printer do you have? An A4 printer will take the long side because A4 is 8.27 inches x 11.7 inches.
    Sue

    If the shoe fits, buy it in every colour.

  7. #7
    I have an Epson XP 345. Not sure what ‘size’ that is?

  8. #8
    Printing greetings cards within Adobe Illustrator and MacBook Air
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,739
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    The Epson XP 345 is a small compact printer and is really not suited for printing large greeting cards or anything that requires a large format or outsized paper.

  9. #9
    Surely the printer is not incapable of printing a 5x7 document regardless of what it is?

  10. #10
    Printing greetings cards within Adobe Illustrator and MacBook Air
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,739
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Quote Originally Posted by bigdavecox90 View Post
    Surely the printer is not incapable of printing a 5x7 document regardless of what it is?
    It will print whatever will fit in the tray and your software supports. The problem is that if you need to place something in the tray, say in wide landscape mode, and that's how the software "sees" it to print, you will be unable to do so. (As you found out.)

    I have an Epson printer NX 420 that refuses to print on 3 hole stock, yet my HP LaserJet prints on it just fine. The problem again is with the tray.

  11. #11
    Printing greetings cards within Adobe Illustrator and MacBook Air
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
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    4,026
    Your Mac's Specs
    2017 13" MBPro, 2013 13" MBAir, 2010 MacPro, iPhone X
    Quote Originally Posted by bigdavecox90 View Post
    Tried to adjust to 100% and also have the issues with half printing on the page.

    Unable to print landscape as the size of the card is too wide for the printer.

    Absolutely stumped
    Landscape means the computer changes the orientation of the picture. The paper still feeds in the same way - no need to change the way it feeds into the printer.

    Try clicking on landscape and see what happens.

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  12. #12
    Printing greetings cards within Adobe Illustrator and MacBook Air
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,739
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    @Lisa:

    I believe he's using special greeting card stock and has no choice. With normal standard paper or stock you would be correct.

  13. #13
    You’re right I’m trying to work on pre-sized/cut 5x7 card.

    Is there literally nothing I can do?

  14. #14
    Printing greetings cards within Adobe Illustrator and MacBook Air
    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
    Posts
    4,026
    Your Mac's Specs
    2017 13" MBPro, 2013 13" MBAir, 2010 MacPro, iPhone X
    So the cardstock is 10x7 and the design is 5x7. Is is possible to duplicate the design so two cards will be printed on the cardstock?

    Lisa
    Recommend using Onyx to clean your Mac.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  15. #15
    Printing greetings cards within Adobe Illustrator and MacBook Air
    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    1,461
    Your Mac's Specs
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Mojave; iPhone 7 128gb; iPad Mini 2, 32gb
    Lisa, the card is 5 x 7.

    bigdavecox90
    - what size paper do you normally use in this printer?
    Sue

    If the shoe fits, buy it in every colour.

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