Please visit the new Mac-Forums Facebook page:
https://www.facebook.com/macforums1




Page 2 of 3 FirstFirst 123 LastLast
Results 16 to 30 of 41
  1. #16
    Mac Forum Forced Password Change?
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,925
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Next time around I'll take a screen shot of every step
    Good idea. We'll try to figure out what's happening.

  2. #17
    Quote Originally Posted by chscag View Post
    Good idea. We'll try to figure out what's happening.
    OK - same thing happened this time as last time.

    Screenshot of email with the link
    Then first web page that comes up when I click on the link in the email, bottom show "Reply with Quote" only - tried clicking on top right login box, but it wasn't a box that was clickable.
    Clicking on "Reply with Quote" took me to the log in page - user name and password were prepopulated, checkmark at "Remember Me?" I selected each time, then clicked on "Log In"
    Next web page is the Reply window with the quote

    PS: Browser I'm using is Firefox, same as I have always used
    Attached Images Attached Images

  3. #18
    Mac Forum Forced Password Change?
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,925
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    It appears that your log in information is not being retained in your Keychain. I can duplicate the exact sequence of events by going into my Safari passwords and removing the information stored there for Mac Forums. I don't know in your situation if it's Firefox that's not retaining the information or something else.

    As a test, if you could switch to Safari, enter your user name and password, click on "remember me", enter the forums and then switch to another page (do not log out). After, go back to our forums and see if you are still logged in.

    You might even try doing the above by rebooting your machine to see if you remain logged in.

  4. #19
    Quote Originally Posted by chscag View Post
    It appears that your log in information is not being retained in your Keychain. I can duplicate the exact sequence of events by going into my Safari passwords and removing the information stored there for Mac Forums. I don't know in your situation if it's Firefox that's not retaining the information or something else.

    As a test, if you could switch to Safari, enter your user name and password, click on "remember me", enter the forums and then switch to another page (do not log out). After, go back to our forums and see if you are still logged in.

    You might even try doing the above by rebooting your machine to see if you remain logged in.
    We already established earlier in this thread that Firefox does not keep log in information in keychain, so yes, that the log in information is not in keychain. The login information wasn't in keychain before either when everything worked fine.

    I just double checked on the net and found this:
    Can my Mac keychain save the passwords used in firefox? | Firefox Support Forum | Mozilla Support

    I also checked the stored login information in Firefox and user name and password is shown there.
    In fact, the user name and password is prepopulated when the forum software takes me to the login page which I had posted.

    Somehow the forum software doesn't get the saved user name and password from Firefox when I click on the link in the email but gets it fine later when I'm in the login page.

    I'm going to do some more testing.
    In a pinch I will try to register all over again, maybe with a different user name so the forum software doesn't get confused.

  5. #20
    Mac Forum Forced Password Change?
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,925
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    In a pinch I will try to register all over again, maybe with a different user name so the forum software doesn't get confused.
    Don't do that as the forum software will catch it as a double registration and automatically flag it and likely ban you. It can detect that you're using the same IP address.

    I know you like Firefox, but Firefox at least for me has been problematic. I no longer use it. Safari and Chrome seem to work well to access this forum and others.

  6. #21
    I just tried logging into mac-forums using the bookmark I have in the Firefox bookmark bar.

    That works like it should - the log in is automatic, I don't have to do anything - works just as it should.

    Let's see what happens now when I click on the linkin the notification email.

  7. #22
    Ahhh... that seems to work!

    It's almost as if the forum software looks for the login information in keychain and if it doesn't find it there gives me the windows I posted.
    Now logging in automatically with Firefox the login seems to "stick" - I suppose it's possible that one gets logged out automatically when the request is made for the 120-day password reset because I never logged out myself.

    Also, going back to this window - is that even a normal one with just "Reply with Quote" at the bottom right but no "Reply" option.
    I always thought one would get both; I don't remember ever seeing just the one before.
    Attached Images Attached Images

  8. #23
    Mac Forum Forced Password Change?
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    57,925
    Your Mac's Specs
    2017 27" iMac, 10.5" iPad Pro, iPhone 7+, iPhone 8, Numerous iPods, Mojave
    Looks like you've made some progress. Let us know if you have any difficulty with the automatic thread response to email that you're subscribed to.

  9. #24
    Quote Originally Posted by chscag View Post
    Looks like you've made some progress. Let us know if you have any difficulty with the automatic thread response to email that you're subscribed to.
    I spoke too soon.
    Back to the same problem.

    Is it normal for the web page that one links to from the URL in the email onlto only show "Reply with Quote" at the bottom right?
    It almost seems that there is a half of an automatic log-in going on.

  10. #25
    Mac Forum Forced Password Change?
    MacInWin's Avatar
    Member Since
    Jan 01, 2009
    Location
    Winchester, VA
    Posts
    5,926
    Your Mac's Specs
    MBP 15" Mid 2015, iPhone XS, an iMac, plus ATVs, AWatch, MacMini
    krs, I think there is something different about your setup. I changed the password at the 120 day warning about 10 days ago and the forum has worked exactly as it has since then. No need to log in, links in email open directly, all the "Reply" and "Reply with Quote" things are in the right places. I use Safari, so maybe it's your browser? I know you have said you use Brave, so maybe that is the issue?
    Jake

  11. #26
    Tried something different.

    I made Safari my default browser to see if that would help when I link from the notification email to the web page.

    Turns out it actually made things worse.

    I have attached both the notification email (to show the URL) and the web page it took me to.

    Now the web page says: "The address that you have used to request a new password is not valid"
    What does that even mean? The web address, my email address.

    I had to go back to Firefox to post this because although Safari went through the same web pages as Firefox did, when I got to the log in page with Safari there was nothing prepopulated.

    But I think since I'm getting the same problem with Safari as with Firefox, it's unlikely this problem is browser related.
    I had been using Firefox since I started posting here with never this type of problem. It all started with the forced password reset.

    I'm sort of losing my patience trying to figure out what's wrong. Can the admin not just totally delete my account and I start totally fresh?
    Seems to me that is the only logical solution at this time.
    Attached Images Attached Images

  12. #27
    Quote Originally Posted by MacInWin View Post
    krs, I think there is something different about your setup. I changed the password at the 120 day warning about 10 days ago and the forum has worked exactly as it has since then. No need to log in, links in email open directly, all the "Reply" and "Reply with Quote" things are in the right places. I use Safari, so maybe it's your browser? I know you have said you use Brave, so maybe that is the issue?
    I think there is someone tinkering with the forum software in the background.
    When I clicked on the email link this time, the email notification for your post, not only did the website open properly, but (and that's what I was getting at with tinkering) the thread opened in one page - before it had opened as two pages.
    I had changed that setting in my forum preferences quite a while back but didn't think of that when the thread opened in two pages.

    I tried Safari with the same results as you can see in the post after yours - and the last time I used Brave for this forum was several days ago.
    I stopped using it just in case Brave was the problem, but it obviously was not.

    So....this time, linking from the notification email worked the way it should - hopefully it stays that way.

    Thanks everyone for the comments, suggestions and help.

  13. #28
    Mac Forum Forced Password Change?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    40,937
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Quote Originally Posted by krs View Post

    But I think since I'm getting the same problem with Safari as with Firefox, it's unlikely this problem is browser related.
    I had been using Firefox since I started posting here with never this type of problem. It all started with the forced password reset.

    I'm sort of losing my patience trying to figure out what's wrong. Can the admin not just totally delete my account and I start totally fresh?
    Seems to me that is the only logical solution at this time.
    Sorry to hear about all of the troubles krs.

    The big question we have to ask is...is the issue:

    - website related
    - browser related
    - end-user related

    As you might guess...we have 1000's & 1000's of registered members on Mac-Forums...and newly registered members each day...and almost all of these have no issues logging in. The 120 day password reset policy has been in effect I believe since about June/July 2016 (almost 3 years). I know many of us that have been Mac-Forums members over that time have had to reset our passwords every 120 days (every 3 months)...and have had no issues.

    As far as different browsers. I think most members use Safari & Chrome...some members use FireFox...and a smaller number of members use other less known browsers. Different browsers can react differently to a website...as far as Mac-Forums...I don't think we've had any major browser incompatibilities.

    Then there are a multitude of unknown things that can happen on the end-user end:

    - 3rd party installed apps (ad-blockers, malware scanners, cleaner apps, "virus" scanners, Apple's Keychain, password organizing apps, etc., etc.).
    - Everyday habits of an end user.
    - So much information is cached or saved with "cookies"...that many things we would need to manually fill in...are now auto-filled (and we don't even realize it...and some of this info can be out of date).
    - Then there are network related possibilities (how is someone's home networking equipment setup, are they using a VPN, etc.).
    - Who know's if logging in with different devices has an effect (multiple computers, multiple smartphones, multiple tablets).

    As far as deleting your current account and opening a new one. This most likely won't help...since the account setup & website process of logging in will be the same (old account or new account).

    Something most likely non-website & non-browser related is probably causing the issue. What that is exactly is hard to guess at...which is why some of our fantastic members have tried suggesting some possibilities in this thread to help out.

    If the 120 day password reset process was directly responsible for the issue/issues...many many Mac-Forums members would have also experienced similar issue/issues...and this issue (if left unaddressed)...would have been plaguing us since the Summer of 2016.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  14. #29
    Thanks for the comments Nick.

    But as I mentioned just before - somehow everything is working now with Firefox.

    Ine change the way the website comes up now is that this thread is now a single page whereas before it was two pages; I also get the "Reply" and "Reply with Quote" at the bottom right the way it should be.
    Somehow the problem seemed to be related to the setting how to display a thread, ie how many posts per page.

    So the problem may not just be related to the 120-day password reset but a combination of that and the number of posts per page and maybe something else.
    ie my complete setup of mac-forums, something that was suggested earlier.

    PS: I have the number of posts per page set to "80 posts per page" - the maximum allowed.
    That was done a while back when we had a discussion about this - before it was set to the default.

    That part of the forum didn't work before either since this thread showed up as 2 pages but now is fine.
    Last edited by krs; 05-15-2019 at 12:01 PM.

  15. #30
    Mac Forum Forced Password Change?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    40,937
    Your Mac's Specs
    2011 17" MBP 2.2ghz, 16gig ram, OS 10.11.6
    Quote Originally Posted by krs View Post
    But as I mentioned just before - somehow everything is working now with Firefox.

    Ine change the way the website comes up now is that this thread is now a single page whereas before it was two pages; I also get the "Reply" and "Reply with Quote" at the bottom right the way it should be.
    Somehow the problem seemed to be related to the setting how to display a thread, ie how many posts per page.

    So the problem may not just be related to the 120-day password reset but a combination of that and the number of posts per page and maybe something else.
    ie my complete setup of mac-forums, something that was suggested earlier.
    Great to hear that things are working ok again.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. why did forum bot change its name
    By RustProofCorn in forum News and Community Announcements
    Replies: 4
    Last Post: 10-13-2011, 10:09 PM
  2. AEBS change from password protection to username\password
    By lampie73 in forum Internet, Networking, and Wireless
    Replies: 0
    Last Post: 05-04-2008, 03:28 PM
  3. Can not change password for podcast with password
    By burepe in forum iPod Hardware and Accessories
    Replies: 0
    Last Post: 04-01-2007, 06:27 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •